Rubiana Caruncho
Madrid
Summary
Higher Technician in Administration and Finance with a comprehensive view of the various departments of the company and specialized knowledge in Human Resources and Quality with over four years in fashion industry. I am a versatile person with experience in work environments that value commitment and the ability to work in a team. My goal is to stay updated with the latest practices, which allows me to face the changing challenges of the business environment, for which I am in constant training.
Overview
6
6
years of professional experience
Work History
Quality Control
Adolfo Domínguez
08.2023 - Current
- Quality control at various stages of manufacturing, ensuring the detection and correction of imperfections to guarantee a final product in optimal condition.
- Management of documentation and record-keeping for analysis, ensuring the organization and accessibility of information for efficient decision-making.
- Effective communication with local and international suppliers to optimize production processes and improve operational efficiency.
Customer Specialist Portugal
Bimba Y Lola
07.2019 - 11.2021
- Development of projects to enhance the user’s shopping experience at various stages of the process.
- Direct communication with points of sale in Portugal.
- Resolved complex customer issues, ensuring a positive experience and fostering loyalty.
Customer Service Trainee
Johnson & Johnson
03.2019 - 07.2019
- Sent emails to communicate order status and informed customers of back-orders or shipping delays.
- Responded to customer requests for products, services, and company information.
Marketing Assistant
Grupo Nueva Pescanova
06.2018 - 02.2019
- Responsible for managing departmental orders and invoices in SAP.
- Supporting Product Managers and organizing promotions for clients.
Education
Master of Science - Advanced Program in Human Resources Management
EAE Bussines School
Madrid, Spain10-2023
Associate of Science - Administration And Finance
Aloya Center For Higher Education.
Vigo, Spain12-2016
Skills
- Customer orientation
- Analytical Skills
- Effective Communication
- Adaptability and Flexibility
- Team building
- Task Prioritization
- Organizational Skills
- Excellent Communication
- Problem-solving abilities
- Attention to Detail
- Time Management
- SAP
LANGUAGES
Portuguese
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Additional Information
- Willingness to travel
- Driver’s license
Timeline
Quality Control
Adolfo Domínguez
08.2023 - Current
Customer Specialist Portugal
Bimba Y Lola
07.2019 - 11.2021
Customer Service Trainee
Johnson & Johnson
03.2019 - 07.2019
Marketing Assistant
Grupo Nueva Pescanova
06.2018 - 02.2019
Master of Science - Advanced Program in Human Resources Management
EAE Bussines School
Associate of Science - Administration And Finance
Aloya Center For Higher Education.
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