JUDIT GÓMEZ CIRERA
El Masnou
Summary
I'm a Senior Human Resources Specialist with over 10 years of experience in full-cycle Recruiting, HR Relations, Payroll, and Benefits, mainly in the marketing and retail industries. I'm a skilled communicator and a dedicated professional who knows how to excel in fast-paced work settings.
Overview
27
27
years of professional experience
Work History
Senior HR Specialist
PLAYAMEDIA S.L
01.2014 - Current
- Working closely with employees and management providing advice on company policies, regulations, procedures and laws, ensuring that the Human Resources processes are in compliance with state, federal and local regulations
- Handling all aspects of human resources work: benefits and administration, full employment lifecycle (identify employment needs, onboarding and employee orientation, off boarding), handbook updates and primary backup for payroll processing
- Coordinate and manage full cycle processes for residence visa and work permit in the company.
- Serve as main points of contact for employees in the process of residence visa and work permit application.
- Ensure employee safety, welfare, and wellness education.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Analyze best practices for a fast and successful recruitment process
- Reviewed and screened applicant resumes to identify qualified candidates.
- Developed and implemented onboarding programs for new employees and handled contracts.
- Trained new employees on company and communication standards.
- Monitored employee performances and performed reviews.
- Performed budget analysis to control expenditures and predict future budget needs.
- Resolved employee complaints and grievances successfully through mediation and collaboration.
HR and Administration Manager
MUJI SPAIN
01.2006 - 01.2012
- Responsible for the daily running of the central office
- Working in direct cooperation with the Managing Director and providing him direct assistance
- First point of contact for all HR-related queries
- Administer HR-related documentation
- Ensure the relevant HR database is up to date, accurate and complies with relevant legislation
- Review monthly payroll, prepare incentives, and update holiday and sickness leaves
- Liaise with recruitment agencies, set up interviews an issue relevant correspondence
- Interviewed, recruited and onboarded new staff for high-performing administration teams.
- Manage the information required from the Fundación Tripartita (Tripartite Foundation for Training in Employment).
- Coordinate the tasks of the administration offices in Barcelona, Madrid, Valencia and Lisbon
- Maintain liaison with unit's managers ensuring smooth and efficient information flow within the 4 units/shops
- Coordination of service-wide activities (meetings, training, etc.), special projects and events
- Organized and updated databases, records and other information resources.
- Review purchases, vouchers and other financial documents
- Prepare reports and statements
- Responsible for the procurement of supplies
- Carry out quality control function for outgoing documents; translations, proofreads and edited texts for adherence to format, grammar, punctuation and style
Senior Sales Administrator
MAB INDUSTRIAL
01.2005 - 01.2006
- Being the first point of contact for customers
- Support the sales team and provide an important link between the salesperson and the client
- Handle and prioritize customer requests
- Maintain accurate records for customer returns, discounts and rebates in SAP
- Provide product, promotion, and pricing information when required
- Deal with invoices, chase up overdue payments and monitor ongoing orders in SAP system
- Maintain data management entry for Sales Data base
- Prepare monthly sales reports
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
Accounts Planning & Office Management
BRITISH AMERICAN TOBACCO S.A
01.2003 - 01.2005
- To be part of the team responsible for maintaining an efficient and accurate Accounting function
- Receive and process all invoices, expense forms and requests for payment in SAP system
- Verify calculations and input codes into the Accounts system in an accurate manner
- Deal with daily transactions and controlling that monthly payments are complete
- Handle suppliers' payment enquiries and reply suppliers' enquiries through phone call or e-mail
- Proper planning of payment to supplier and prepare suppliers' payments within the date line
- Prepare monthly accounts and management reports
- Assist in other accounting functions of the group when required and any other relevant duties assigned.
Travel Designer
FLETCHER SERVEIS TURISTICS S.A
01.2001 - 01.2002
- Create detailed itineraries using programs such as Microsoft Word, Excel and Outlook
- Research travel procedures and destination information on the Internet
- Create and maintain relevant files and databases
- Invoicing and payment control
- Assist with documents translation from English into Spanish/Catalan
- Deal with international providers.
Customer's Data Agent
ENRON EUROPE LTD
02.2000 - 09.2001
- Giving support to our clients, working closely with other departments to make sure all customer's needs are met
- Deal directly with customers either by telephone, electronically or face to face
- Obtain and evaluate all relevant information to handle product and service enquiries
- Provide pricing and delivery information
- Process orders, forms, applications and requests
- Direct requests and unresolved issues to the designated resource
- Prepare and distribute customer activity reports
- Provide feedback on the efficiency of the customer service process.
Office Service Assistant
LONDON FEATURES INTERNATIONAL
01.1998 - 01.1999
- Handle all incoming and outgoing post, archiving files
- Support to the photographic department
- Send pictures to our national and international contractors
- Reconcile the pictures lent to different companies and input them into the computerized system
- Process delivering notes.
Conference Assistant
CAPITAL CATERING SERVICES
01.1997 - 01.1998
- Process all reservations received either by telephone, facsimile, or e-mail
- Deal with customers, and arrange catering
- Answer telephones, photocopying, faxing and filing.
Education
Strategic Human Resources - Human Resources Management
LinkedIn Training
Online06.2023
Recruiting, Hiring And Onbaording Employees -
Coursera (Univ, of California Irvine)
Online03.2022
Webinars: Labour Regulations And Compliance
Tax
BarcelonaAccountancy and Computer Training -
Procept Associates
Barcelona2002
English -
University of Westminster
London05.2000
Bachelor of Tourism Management Degree -
University of Girona
Barcelona1996
Skills
- Employee Relations
- Recruitment, Hiring and employee Onboarding
- Employee Performance Management System
- Employee Referral Programs
- Payroll and Benefits Administration
- Health Information Policy and Procedure Development
- Budgeting
- Organizational Skills
- Good knowledge of Word, Excel, PowerPoint, Internet Explorer, Jira, Sharepoint, E-days (Absence Management Software, Confluence
Hobbies
I like practicing pilates, hiking, listening to music, travelling, learning about people and new cultures.
Languages
English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
Catalan
Bilingual or Proficient (C2)
French
Beginner (A1)
Timeline
Senior HR Specialist
PLAYAMEDIA S.L
01.2014 - Current
HR and Administration Manager
MUJI SPAIN
01.2006 - 01.2012
Senior Sales Administrator
MAB INDUSTRIAL
01.2005 - 01.2006
Accounts Planning & Office Management
BRITISH AMERICAN TOBACCO S.A
01.2003 - 01.2005
Travel Designer
FLETCHER SERVEIS TURISTICS S.A
01.2001 - 01.2002
Customer's Data Agent
ENRON EUROPE LTD
02.2000 - 09.2001
Office Service Assistant
LONDON FEATURES INTERNATIONAL
01.1998 - 01.1999
Conference Assistant
CAPITAL CATERING SERVICES
01.1997 - 01.1998
Strategic Human Resources - Human Resources Management
LinkedIn Training
Recruiting, Hiring And Onbaording Employees -
Coursera (Univ, of California Irvine)
Webinars: Labour Regulations And Compliance
Tax
Accountancy and Computer Training -
Procept Associates
English -
University of Westminster
Bachelor of Tourism Management Degree -
University of Girona
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