YAGMUR SAVER
Summary
Responsible for set-up, tracking, and maintenance of study-specific investigator/site contracts including in-house management of documentation generated by the clinical sites.
Overview
12
12
years of professional experience
Work History
Clinical Trials Assistant
Parexel International
01.2023 - Current
- Assisted in the successful completion of various clinical trials by providing timely support to research teams.
- Set up, organize, and maintain clinical study documentation, including preparation for internal/external audits, final reconciliation, and archival.
- Assist in co-ordination of Investigator payments, if applicable.
- Contact clinical sites for specific requests, such as enrollment updates, missing documentation, meeting arrangements, etc
- Assist the Clinical Operations teams in completion of all required tasks to meet departmental and project goals.
Facilities & Office Support
Parexel International
12.2021 - 01.2023
- Served as point of contact for internal and external customers seeking support and information.
- Assisted with meetings and conference room reservations.
- Directed vendors, facilities staff and service providers as required to create efficient and non-disruptive work environment.
Customer Service Specialist
NTT Cloud Communications
12.2018 - 03.2021
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Complied with company policies and procedures by encouraging positive and effective work environment among all employees.
- Took payment information and other pertinent information such as addresses and phone numbers to place orders.
Security Interviewer
Gozen Security&Aviation Services
07.2012 - 06.2015
- Retain knowledge of all applicable Standard Operating Procedures and Federal and local laws and regulations.
- Take appropriate action against travelers who should not be admitted into the country.
- Monitor and detain inadmissible travelers where necessary..
Education
Clinical Trials Assistant
Esame Pharmaceutical Business School
Madrid11.2022
Associate of Applied Science - Tourism and Hotel Management
Istanbul University
Istanbul05.2012
Skills
- Social Perceptiveness
- Clinical Study Reports
- Problem Anticipation and Resolution
- Archival Processing
- Study coordination
- Payment Processing
- Standard Operating Procedures
- Informed Consent Process
- Electronic Data Capture
Languages
Spanish
Bilingual or Proficient (C2)
Turkish
Bilingual or Proficient (C2)
English
Advanced (C1)
German
Elementary (A2)
Timeline
Clinical Trials Assistant
Parexel International
01.2023 - Current
Facilities & Office Support
Parexel International
12.2021 - 01.2023
Customer Service Specialist
NTT Cloud Communications
12.2018 - 03.2021
Security Interviewer
Gozen Security&Aviation Services
07.2012 - 06.2015
Clinical Trials Assistant
Esame Pharmaceutical Business School
Associate of Applied Science - Tourism and Hotel Management
Istanbul University
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