Summary
Overview
Work History
Education
Skills
Volunteer Experience
Training
Timeline
Generic
Tanya Chavgova (Ilangantileke)

Tanya Chavgova (Ilangantileke)

Madrid

Summary

Dedicated School Camp Director experienced in developing and implementing afterschool and summer programs focused on holistic education, including healthy cooking, food safety, and sustainable agricultural practices. Skilled at designing age-appropriate curriculum for elementary, middle, and high school levels. Proficient in data analysis, program management, and curriculum alignment. Founded and managed a schoolwide Nature Club to promote outdoor activities, physical fitness, and environmental awareness. Successful in managing fundraising initiatives, organizing outings, and coordinating large-scale events to enhance student participation and community engagement. Committed to fostering team spirit and community involvement through innovative extracurricular activities.

Overview

13
13
years of professional experience

Work History

Secretary of the Senate's Office OPS Employee

Florida Senate
Tallahassee
01.2016 - 01.2020
  • Interacted effectively with Senators, public, and staff in proficient handling of front office operations.
  • Efficiently directed calls to the relevant offices within the organization, ensuring seamless communication flow.
  • Developed a solid understanding of legislative terminology and procedures in the Secretary's Office.
  • Addressed inquiries and issues with skillful customer service and conflict resolution techniques.
  • Collaborated well with peers and supervisors, fostering a positive and team-oriented work environment.
  • Consistently performed assigned tasks with professionalism, enthusiasm, and a high degree of competence.
  • Demonstrated dependability, thoroughness, and attention to detail in all aspects of work.
  • Assisted with special projects or tasks related to departmental functions upon request.
  • Provided administrative support to the office manager and other staff members.

Program Manager Independent Consultant

Leon County Schools
Tallahassee, FL
02.2017 - 07.2017
  • Developed and implemented afterschool and summer programs for Leon County Schools, focused on introducing disadvantaged children to healthy cooking, health and food safety, and sustainable agricultural practices.
  • Designed and delivered tailored curriculum for elementary, middle, and high school students, adapting content to meet age-appropriate learning objectives.
  • Analyzed data from multiple sources to develop actionable solutions for clients.
  • Instructed students directly across multiple schools, ensuring consistent and effective program delivery.
  • Managed administrative tasks, including curriculum development, student records creation and maintenance, ensuring accurate documentation and smooth program operations.
  • Collaborated with Leon County Schools personnel on curriculum alignment and accounting, ensuring program integration with school standards and budget management.

Flight Attendant in the Economy and the Business Class Cabin

Emirates Airline
Dubai
03.2007 - 05.2009
  • Managed in-flight operations by supervising the cabin crew's performance in areas such as safety protocols, customer service, and sales.
  • Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
  • Adhered to company policies regarding security measures and protocol at all times.
  • Consistently exceeded company standards for passenger safety and satisfaction.
  • Responded to medical emergencies as needed during flights.
  • Provided assistance to disabled passengers when necessary.
  • Addressed and resolved passenger disputes and complaints to maintain a high level of customer satisfaction.
  • Maximized onboard duty-free sales through effective communication of special offers and promotions to passengers.
  • Delivered expert product advice and guidance, processed cash and credit card transactions efficiently.

Education

Associate in Arts - AA -

Tallahassee State College
Tallahassee, Florida
12.2023

Certified Professional Coder - Apprentice -

American Academy of Professional Coders
Florida, USA
12.2017

IATA Stepping into Management Course -

IATA Training and Development Institute
Montreal, Canada
03.2009

Foundation and EBT Course -

IATA/UFTAA
Montreal, Canada
09.2008

Business Class Promotional Programme -

Emirates Aviation College
Dubai, United Arab Emirates
07.2008

Cabin Crew Ab-initio Programme -

Emirates Aviation College
Dubai, United Arab Emirates
04.2007

German as a foreign language -

RPTU Kaiserslautern-Landau
Kaiserslautern, Germany
03.2005

Skills

  • Leadership skills
  • Program and Classroom Management
  • Community engagement
  • Analytical decision making
  • Organizational skills
  • Team collaboration
  • Event planning
  • Coordination
  • Creativity and Adaptability
  • Conflict resolution
  • Compassion and Empathy
  • Multicultural sensitivity
  • Attention to details
  • Dependability
  • Calendar management
  • Fluent in English

Volunteer Experience

  • Parent Volunteer, School of Arts and Sciences at The Centre, Tallahassee, FL, USA 08/01/15 - 05/01/21

Collaborated with school staff to plan and execute successful fundraising initiatives, boosting financial support for school programs and activities. Founded and managed a schoolwide Nature club, encouraging student participation in outdoor activities and promoting physical fitness and environmental awareness. Contributed to the design and development of school merchandise, creating appealing products that fostered school spirit and raised funds. Assisted teachers with classroom activities and administrative tasks, providing support that enhanced the learning environment and improved student engagement. Coordinated and organized school outings and excursions, handling logistics, safety protocols, and transportation to ensure smooth and educational off-campus experiences. Planned and executed school fairs, including managing vendor coordination, event setup, and volunteer recruitment, to create engaging and successful community events.

  • Community Liaison Volunteer, International Rescue Committee, Tallahassee, FL, USA 01/01/22 - 07/01/23

Demonstrated deep commitment to assisting refugees with community integration through proactive volunteer efforts. Effectively organized initiatives to support refugees, showcasing strong leadership and organizational skills. Connected with individuals from diverse backgrounds, fostering a sense of belonging and community among refugees. Adept at mobilizing resources and rallying local support for refugee causes, including successful donation drives and fundraising events. Provided both practical and emotional support to refugees, earning their trust and respect through a compassionate approach. Built strong relationships within the community, uniting individuals and organizations to provide essential assistance to those in need.

Training

  • American Academy of Professional Coders, Florida, USA, Certified Professional Coder - Apprentice, 12/01/17
  • IATA Training and Development Institute, Montreal, Canada, IATA Stepping into Management Course, 03/01/09
  • IATA/UFTAA, Montreal, Canada, Foundation and EBT Course, 09/01/08
  • Emirates Aviation College, Dubai, United Arab Emirates, Business Class Promotional Programme, 07/01/08
  • Emirates Aviation College, Dubai, United Arab Emirates, Cabin Crew Ab-initio Programme, 04/01/07
  • RPTU Kaiserslautern-Landau, Kaiserslautern, Germany, German as a foreign language, 03/01/05

Timeline

Program Manager Independent Consultant

Leon County Schools
02.2017 - 07.2017

Secretary of the Senate's Office OPS Employee

Florida Senate
01.2016 - 01.2020

Flight Attendant in the Economy and the Business Class Cabin

Emirates Airline
03.2007 - 05.2009

Associate in Arts - AA -

Tallahassee State College

Certified Professional Coder - Apprentice -

American Academy of Professional Coders

IATA Stepping into Management Course -

IATA Training and Development Institute

Foundation and EBT Course -

IATA/UFTAA

Business Class Promotional Programme -

Emirates Aviation College

Cabin Crew Ab-initio Programme -

Emirates Aviation College

German as a foreign language -

RPTU Kaiserslautern-Landau
Tanya Chavgova (Ilangantileke)