Sergio Rafael Martinez Valdez
Malaga
Summary
Proven track record in fostering trust and enhancing safety as a Caretaker at Manuel Paris Diaz, coupled with exceptional administrative skills honed at Pequeño Cottolengo Paraguay. Excelled in creative thinking and quality assurance, significantly improving service areas and information accessibility. Demonstrates clear communication and customer service excellence, ensuring high levels of satisfaction and efficiency. enthusiastically pursuing opportunity to share new objectives and to growing teams. Industrious and committed with skills for multitasking and managing time well.
Overview
24
24
years of professional experience
Work History
Caretaker
Manuel Paris Diaz
10.2005 - Current
- Developed strong relationships with families, fostering trust and open communication.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Addressed emergency situations with calm and efficiency, ensuring resident safety.
- Promoted culture of respect and empathy, leading by example and setting positive tone.
Administrative Assistant
Pequeño Cottolengo Paraguay
02.2001 - 11.2003
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Developed filing system for historical documents, preserving important company records and improving access to information.
Education
Quality Assurance - Quality Control And Safety Technologies
Flama:test_
Malaga 12.2022
Volleyball Coach - Physical Education And Coaching
Euroinnova Business School
Granada01.2022
TV & Radio Announcer - Communications
San Jorge University
Zaragoza 2012
Accounting Technician - Accounting
ISI Instituto Sudamericana Informatica
Asunción -Paraguay 05.2002
Skills
- Clear Communication
- Creative Thinking
- Customer Service
- Conflict Resolution
- Team Coordination
- Problem-Solving
- Quality Assurance
- Inventory Monitoring
- Database Updating
- Report Preparation
Languages
Spanish
Bilingual or Proficient (C2)
English
Intermediate (B1)
Italian
Elementary (A2)
Timeline
Caretaker
Manuel Paris Diaz
10.2005 - Current
Administrative Assistant
Pequeño Cottolengo Paraguay
02.2001 - 11.2003
Quality Assurance - Quality Control And Safety Technologies
Flama:test_
Volleyball Coach - Physical Education And Coaching
Euroinnova Business School
TV & Radio Announcer - Communications
San Jorge University
Accounting Technician - Accounting
ISI Instituto Sudamericana Informatica
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