Anna Kuzmenko
Malaga
Summary
Results-driven account management professional prepared for next challenging role. Proven track record in cultivating client relationships and driving successful project outcomes. Known for strong collaboration skills and delivering consistent, impactful results. Highly skilled in strategic planning and client communication, with reliable and adaptable approach to changing business needs.
Overview
5
5
years of professional experience
Work History
Senior Account Manager
WardexX - Programmatic Digital Marketing
12.2021 - Current
- Onboarding new partners; facilitating the seamless integration of new partners (demand/supply), ensuring a smooth transition and alignment with company objectives.
- Analytics and Performance Management: utilizing data analytics to monitor partner performance, generate insights, and drive strategic decision-making for continuous improvement.
- Maintaining Successful Partnerships: fostering and maintain strong, long-term relationships with partners through regular communication, support, and mutual goal setting.
- Leading Account Team: leading and mentoring account management team to achieve high performance, onboarding of new account managers and day-to-day support.
- Quarterly Planning and Strategy: developing and implementing quarterly plans and strategies to achieve business goals, align team efforts, and optimize partner engagement.
Project Manager
Rogov Studio Visualization (Architectural Visualization, CGIs)
11.2019 - 11.2021
- End-to-End Project Ownership: overseeing projects from inception to completion, ensuring comprehensive customer service and successful project delivery. Managed 40+ international projects, ensuring a high-quality result.
- Business development and pipeline management: driving business growth by identifying new opportunities, managing the sales pipeline, and cultivating strong relationships with prospective clients.
- Project Scope and Schedule Planning: developing detailed project scopes and schedules, ensuring all deliverables are clearly defined and timelines are adhered to.
- Stakeholder Management; managing relationships with internal and external stakeholders, ensuring their needs and expectations are consistently met and addressed.
Education
Master of Management and Administration - Management
Poltava State Agrarian University
Poltava, Ukraine12.2018
Bachelor of Management of Organizations - Management
Poltava State Agrarian University
Poltava, Ukraine06.2016
Skills
- Account Retention Strategies
- Business communication
- Goal-Oriented Planning & Execution
- Performance Metrics Analysis
- Team Management
- Soft Skills
- Adaptability
- Effective Communication
- Leadership & Mentoring
- Problem-Solving
- Technical Proficiency
- CRM Tools (HubSpot)
- Data Analysis Platforms (Adkernel, Smarthub)
- Microsoft office tools
- Customer relations
- Account growth
Accomplishments
- Boosted accounts performance in the first month after integration by 30% through advanced data analysis and optimisations.
- Designed the algorithm that allows to keep track of discrepancies and eliminate the issue in the shortest terms. As a result, the discrepancies were kept under 5% with 80% of the partners.
- Onboarded and mentored 12 account managers which created a strong team of professionals.
- Maintained a 90% client partnership success rate over three years by delivering consistent value through personalized service, regular performance reviews, and proactive problem-solving.
Languages
English: Full Professional Proficiency
Russian: Native/Bilingual Proficiency
Ukrainian: Native/Bilingual Proficiency
Spanish: Elementary Proficiency
Timeline
Senior Account Manager
WardexX - Programmatic Digital Marketing
12.2021 - Current
Project Manager
Rogov Studio Visualization (Architectural Visualization, CGIs)
11.2019 - 11.2021
Master of Management and Administration - Management
Poltava State Agrarian University
Bachelor of Management of Organizations - Management
Poltava State Agrarian University
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