Risk and Compliance Specialist
Teleperformance/ Stripe
01.2025 - 12.2025
Hi, I’m
Sara Afouis
Risk and Compliance Specialist/ SME
Barcelona
Summary
Excellent time management and organizational Enthusiastic and self-motivated Communication & customer handling skills.
Work History
Teleperformance/ Stripe
Risk and Compliance Specialist
01.2025 - 12.2025
Job overview
- Investigated and assessed suspicious transactions and user behavior to identify fraud, account takeovers, and potential violations of Stripe’s policies.
- Analyzed risk signals using a combination of proprietary tools, data dashboards, and third-party sources to make decisions in real time.
- Ensured adherence to global compliance standards including AML (Anti-Money Laundering), KYC (Know Your Customer), and other regulatory requirements.
- Collaborated cross-functionally with internal teams to improve detection accuracy, escalate complex cases, and support compliance operations.
- Maintained a high level of quality and productivity in decision-making, meeting or exceeding SLAs and KPIs set by both Teleperformance and Stripe.
Service Club Delivery
Lead Generator
12.2021 - 05.2022
Job overview
- Administration support, Plans and executes all web, SEO/SEM, database marketing, email, social media, and display advertising campaigns.
- Designs, builds, and maintains our social media presence.
- Measures and reports performance of all digital marketing campaigns and assesses against goals (ROI and KPIs).
- Identifies trends and insights and optimizes spend and performance based on the insights.
- Plans, executes, and measures experiments and conversion tests.
- Utilizes strong analytical ability to generate lead and filter them.
C3S Business School
Partnerships Specialist
04.2021 - 09.2021
Job overview
- Develop new relationships with key organizations in educational communities.
- Represent the company professionally when engaging with external and internal stakeholders and constituencies.
- Vet and screen entities and individuals participating in company programs through data aggregation tools.
- Monitor trends to identify untapped market gaps where partnerships would prove crucial.
- Encounter and overcome regulatory and technical challenges by consulting with subject matter experts.
- Write reports outlining results to facilitate management decision making.
Student Recruitment Officer
03.2021 - 04.2021
Job overview
- Arranging interviews.
- Liaising with the relevant admission teams and admins to ensure the smooth running of documents validations.
- Follow-up with internal and external contacts including prospective students.
Education
AIP Barcelona
Master from digital marketing, Business, Management, Marketing, and Related Support Services
11.2022
C3S Business School
Master's degree from Strategic Management & Leadership
01.2021
Cyprus College
Higher diploma (bac+3) from Hotel, Motel, and Restaurant Management
01.2011
European University Cyprus
from Hotel/Motel Administration/Management
01.2007
Skills
Fraud detection & prevention
KYC Verification
Compliance
Timeline
Lead Generator
Service Club Delivery
12.2021 - 05.2022
Partnerships Specialist
C3S Business School
04.2021 - 09.2021
Student Recruitment Officer
03.2021 - 04.2021
AIP Barcelona
Master from digital marketing, Business, Management, Marketing, and Related Support Services
C3S Business School
Master's degree from Strategic Management & Leadership
Cyprus College
Higher diploma (bac+3) from Hotel, Motel, and Restaurant Management
European University Cyprus
from Hotel/Motel Administration/Management