Michal Senajko
Vilanova I La Geltru
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Business Travel Counsellor
American Express Global Business Travel
08.2011 - Current
- Providing complex travel consultation to major international clients such as European Commission, Microsoft, ASML IBM, BBVA, Iberdrola
- Acting as a liaison between customers and airline/airport personnel to provide timely information concerning flight schedules, close outs, connections, payments, ticket exchanges and refunds.
- Supervising flight service operations with heightened security risks.
- Effectively communicating with people of different ages and cultural origins
Travel Agent
Edreams Odigeo
05.2008 - 06.2011
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
Model Maker
City Models
02.2007 - 06.2007
- Fabricated model parts using computer numerical control machines for optimal precision.
- Fabricated molds, tool and components according to given specifications to promote successful operations and enhance production strategies.
- Programmed computer numerical control (CNC) machines to fabricate model parts.
- Interpreted technical documents and blueprints to determine required operational sequences, tools and dimensions for each model and execute successful planning and pre-production stages.
- Recorded specifications, production operations and final dimensions of models for use in establishing operating standards and procedures.
Education
Master´s - History
Jagiellonian University
Kraków06.2022
Skills
- Polish: native language
- English: fluent (speaking, reading, writing)
- Spanish: fluent (speaking, reading, writing)
- German: basic
- Teamwork and Collaboration
- Microsoft Office
- Written Communication
- Google Workspace
- Decision-Making
- Computer Skills
- Data Management
- Task Prioritization
- Time Management
Timeline
Business Travel Counsellor
American Express Global Business Travel
08.2011 - Current
Travel Agent
Edreams Odigeo
05.2008 - 06.2011
Model Maker
City Models
02.2007 - 06.2007
Master´s - History
Jagiellonian University
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