Kinga Loretta Simon DR

Successfully handling EU air passenger rights' claims with a proven track record in achieving strong results.

• Understand and interpret aviation law claims & air passenger rights, working to tight deadlines in a dynamic environment across several jurisdictions in the Ryanair network.
• Audited company practices for compliance with applicable laws, reducing instances of non-compliance significantly on EC No 261/2004, Montreal Convention and other matters, keeping records, databases, and systems up‑to‑date, reporting and communicating to management solutions, liaising with internal and external departments.
• Conducted internal investigations into alleged misconduct, ensuring proper remedial actions were taken promptly.

Intellectual Property Law (IP), Trademark Law

• Prepared notices and made appearances in front of the EUIPO.
• Edited and proofread legal documents (undertakings,
  trademark application forms) in order to avoid conflict in the market.
• Conducted legal research and gathered evidence.
• Successfully worked under pressure and met strict deadlines.

Civil Law (Family Law), Criminal Law, Real Estate Law, Corporate Law

• Counseled clients about the law and legal options.
• Kept clients appraised of hearings, trials, and deposition dates.
• Maintained ongoing communication with attorneys and negotiated contracts with vendors, resulting in smooth business transactions and experiences.

Civil Law, Real Estate Law, Medical Malpractice

Mandatory 6 weeks traineeship to fulfill the requirement for the Master degree.

• Prepared legal documents for clients and proceedings, such as contracts, pleadings, and dispositions in a timely manner.

Part-time

Based on manager feedback excellent customer service skills and a commitment to customer satisfaction.

• Identified and maximized sales opportunities, and increased customer retention rates.