Jennifer Jane Rys
Santa Ponsa
Summary
After a University degree in London, excellent experience in Operational Management with a large German group, I have now gained my MBA from EAE Business School. I am now looking to broaden my sector experience and develop more advanced business skills. I speak five languages and am flexible to move to the right position.
Overview
7
7
years of professional experience
Work History
Executive Branch Manager
Sixt Rent a Car SLU
Palma De Mallorca
2023.01 - Current
- Directed daily operations of the branch, including customer service, human resources, sales and marketing activities.
- Developed strategies to increase customer satisfaction and loyalty.
- Managed staff scheduling, hiring, training and performance of a team of 72 people.
- Monitored financial performance of the branch on a monthly basis.
- Maintained up-to-date knowledge of industry trends, competitive landscape and regulatory environment.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Designed sales and service strategies to improve revenue and retention.
- Received awards for exemplary performance in XXL Branch on a worldwide scale.
Senior Branch Manager
Sixt Rent a Car SLU
Palma De Mallorca
2019.11 - 2023.12
- Developed and implemented strategies to increase branch profitability.
- Developed and maintained relationships with customers and business partners in order to maximize customer satisfaction and loyalty.
- Provided leadership by setting a positive example for other employees to follow.
- Recruited qualified candidates for open positions within the branch.
- Created initiatives designed to improve operational efficiency within the branch.
- Facilitated communication between upper management and lower level employees regarding company policies, procedures, goals.
- Managed daily operations of branch, order fulfillment and customer service.
Junior Branch Manager
Sixt Rent a Car SLU
Ibiza
2019.01 - 2019.11
- Received recognition for generating record-breaking yearly earnings.
Operations Management Trainee
Sixt Rent a Car SLU
Palma De Mallorca
2018.04 - 2019.01
Treasury Intern
Hotelbeds group
Palma De Mallorca
2017.06 - 2017.10
- Assisted in the preparation of cash flow projections and analysis to ensure sufficient funds are available for daily operations.
- Conducted research on potential investments, including stocks and bonds, to determine potential risks and returns.
- Collaborated with senior treasury personnel to develop strategies to improve liquidity management.
- Assisted with the implementation of new systems or software used by the Treasury Department.
- Reviewed loan agreements for accuracy prior to execution by authorized personnel.
Education
MBA - Master Business Administration
EAE Business School
Madrid 2022-09
Bachelor of Hospitality And Tourism Management - Hospitality Administration And Management
Heriott Watt University
London 2017-06
Skills
- Relationship building and management
- Branch Operations Management
- Goals and performance
- Strong team-builder
- Excellent communication skills
- International client base
Languages
English
Proficient (C2)
C2
Spanish
Proficient (C2)
C2
German
Advanced (C1)
C1
Czech
Advanced (C1)
C1
Catalan
Advanced (C1)
C1
Timeline
Executive Branch Manager
Sixt Rent a Car SLU
2023.01 - Current
Senior Branch Manager
Sixt Rent a Car SLU
2019.11 - 2023.12
Junior Branch Manager
Sixt Rent a Car SLU
2019.01 - 2019.11
Operations Management Trainee
Sixt Rent a Car SLU
2018.04 - 2019.01
Treasury Intern
Hotelbeds group
2017.06 - 2017.10
MBA - Master Business Administration
EAE Business School
Bachelor of Hospitality And Tourism Management - Hospitality Administration And Management
Heriott Watt University