Summary
Overview
Work History
Education
Skills
Accomplishments
Awards
References
Languages
Certification
Timeline

Javier Rondon Lugo

Barcelona

Summary

Experienced and results-driven Software Engineering Director with over 8 years of leadership in engineering roles. Adept at navigating software complexity, architecture, and modern engineering methodologies. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Director of App Dev

Concentrix Corp
01.2023 - Current
  • Orchestrated and guided 60-member analytics platform development department, including Product Owners, Project Managers, Engineers, DevOps specialists, and QA experts
  • Owned and led 72 software products and successfully migrated the platform from self-managed servers to Kubernetes on Azure
  • Instituted and sustained a culture of Engineering Excellence, providing teams with frameworks essential for success
  • Fostered close collaboration with cross-functional teams, leading initiatives that resulted in a substantial expansion of our technological capabilities
  • Ensured alignment and a unified vision for new product development, facilitating a seamless and coordinated approach
  • Formulated and executed strategies to successfully bring new products to market, enhancing the organization's competitive edge
  • Spearheaded the growth and professional development of engineering teams, instilling a culture of continuous learning and advancement
  • Collaborated effectively with product owners and sales teams, contributing to strategic decision-making processes for the platform
  • Provided oversight for the architectural vision and design of innovative solutions and features, fortifying the analytics platform's robustness and relevance
  • Maintained vigilance in staying current with emerging technologies, systematically evaluating their potential for future integration and optimization
  • Concentrix CX platform is considered top rated in the VOC space by Forrester, IDC, and Gartner.

Associate Director of App Dev

Concentrix Corp
01.2021 - 01.2023
  • Lead and mentor multiple development teams in the United States, El Salvador, Philippines, and Spain, ensuring high performance and collaboration
  • Drive the growth and development of engineers, facilitating their transition into management roles
  • Collaborate with product owners and sales teams to make strategic decisions for the platform
  • Oversee the architectural vision and design of new solutions and features for the analytics platform
  • Evaluate and implement the best technology solutions to address complex business problems
  • Oversee coordination between Devops, Development and QA
  • Design processes to improve software quality and enhance development efficiency
  • Stay abreast of emerging technologies and assess their potential for future use.

Sr. Manager Analytics App Dev

Concentrix Corp
01.2018 - 01.2021
  • Led and managed front-end development teams in the creation of Concentrix's main Analytics Platform
  • Managed development projects handled by outsourcing teams
  • Mentored junior software engineers, guiding them in software development best practices, complex problem-solving, and data analytics
  • Transformed business requirements into actionable software development items
  • Collaborated with clients to identify needs and areas of opportunity, leading to the development of effective business solutions
  • Architected, developed, and maintained the Concentrix Analytic Platform
  • Conducted research and development on machine learning and data science techniques to drive product innovation.

Lead Sr. Software Engineer/Manager Analytics App Dev

Concentrix Corp
01.2016 - 01.2018
  • Managed and led two development teams in the creation of Concentrix's main Analytics Platform
  • Mentored junior software engineers, providing guidance on best practices and data analytics
  • Managed the workload and roadmap of the front-end development team using Agile methodologies and Azure DevOps
  • Translated business requirements into actionable development items
  • Collaborated with stakeholders to identify client needs and areas of opportunity, leading to successful project deliveries
  • Architected and developed the front-end stack of the Concentrix Analytic Platform, utilizing technologies such as MVC, C#, JavaScript, jQuery, D3.js, and HTML5
  • Designed and developed web services using Web API to support front-end and mobile applications.

Sr. Software Engineer

Concentrix Corp
01.2014 - 01.2016
  • Design and Develop MVC 5 Applications to serve 2000+ users
  • Design and Develop applications road map using Agile Software Development techniques
  • Design and Develop Web API to support mobile apps and MVC 5 apps using .Net 4.5 Framework
  • Design and Develop Cross Platform Mobile Application using JavaScript and HTML5
  • Design and Develop Native Windows Phone 8.1 apps.

Software Engineer

Invar Systems LLC
01.2012 - 01.2014
  • Develop warehouse management solutions to improve efficiency in client’s warehouse
  • Develop software capable of processing information coming from SQL Databases using a C# .NET 4.0 framework
  • Develop software to fit Invar’s core product to the specific customer needs
  • Develop customer’s specific User Interfaces for Invar’s product (XAML)
  • Develop Web Services and multithread applications
  • Collect client specifications, and turn them into systems requirements
  • Design and develop solutions based on those requirements.

Mobile Developer

Northern Kentucky University CAI
01.2011 - 01.2012
  • Designed Web based and Windows Phone 7 applications according to the specifications and deadlines set by external clients
  • Design and implement local relational database
  • Interact with clients, gather requirements, design and built mobile friendly applications to meet their needs
  • Limited experience developing for IOS.

Education

Master of Science - Business Informatics

Northern Kentucky University, Highland Heights, KY, USA
12.2012

GPA: 3.6

Bachelor of Science - Computer Science

Georgetown College, Georgetown, KY, USA
05.2010
  • Minor: Mathematics
  • GPA: 3.0, 3.0

Skills

  • Strategic Planning
  • Verbal and written communication
  • People Management
  • Project Coordination
  • Staff Development
  • Hiring and Retention
  • Effective leader
  • Decision-Making
  • Process Improvements
  • Operations Management
  • Project Management
  • Team Management
  • Software Development
  • Software Architecture
  • Technologies: C, C, C#NET, VBNet, ASPNet, Net Core, Nodejs , JavaScript, Python, Objective C, HTML, CSS, Bootstrap, React, SQL, Cosmos Db, Mongo DB, DataBricks, d3js, MS SQL Server
  • Others: Terraform infrastructure as code, CI/CD, Docker, Kubernetes, Microservices Architecture, Data lake, Data warehousing and Data Bricks, Azure cloud services and technologies, Azure DevOps, Cypress and Selenium test automation, Git version control

Accomplishments

    Concentrix Analytics' Employee of the year, January 2020


    Grow with Google Challenge Scholarship: Mobile Web, January 2018

Awards

  • Concentrix Analytics' Employee of the year, January 2020
  • Grow with Google Challenge Scholarship: Mobile Web, January 2018

References

Available Upon Request

Languages

Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Certification

  • Software Architecture Training, Udemy for Business - December, 2023
  • Academy Accreditation - Azure Databricks Platform Architect Training - November, 2023
  • Academy Accreditation - Platform Administrator Training - November, 2023
  • Microservices Architecture Training, Udemy for Business - Nov, 2023
  • Self Awareness and the Effective Leader Training, Rice University - March, 2020
  • Machine Learning Foundations, Washington University - Nov, 2017
  • Practical Predictive Analytics: Models and Methods, Washington University - May, 2017
  • Machine Learning intensive Training - October, 2017
  • Data Manipulation at Scale: Systems and Algorithms Training, Washington University - April, 2017
  • Microsoft Ignite - September, 2017
  • MS 20486B Developing ASP.NET MVC 4 Web Applications, New Horizons Computer Learning Centers - August, 2015

Timeline

Director of App Dev - Concentrix Corp
01.2023 - Current
Associate Director of App Dev - Concentrix Corp
01.2021 - 01.2023
Sr. Manager Analytics App Dev - Concentrix Corp
01.2018 - 01.2021
Lead Sr. Software Engineer/Manager Analytics App Dev - Concentrix Corp
01.2016 - 01.2018
Sr. Software Engineer - Concentrix Corp
01.2014 - 01.2016
Software Engineer - Invar Systems LLC
01.2012 - 01.2014
Mobile Developer - Northern Kentucky University CAI
01.2011 - 01.2012
Northern Kentucky University - Master of Science, Business Informatics
Georgetown College - Bachelor of Science, Computer Science
Javier Rondon Lugo