ILIAS DAHO-IDRISSI
Madrid
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Account Manager
American Express
06.2021 - Current
- Manage effective pipeline of 50M euros, identifying and prioritizing opportunities to achieve and exceed profitable growth targets
- Seek out new sources for expansion opportunities in French Market
- Ensure premium value is delivered aligned with clients' goals, delivering positive customer experience and achieving customer advocacy
- Understand clients' opportunities, threats, and risks to maintain and grow relationships
- Collaborate and coordinate with range of VP and C-level executives in fast-paced evolving environment
License Review Consultant
Seven Eighths
11.2019 - 05.2021
- Relationship with customers, contract reviews, data analysis, final reporting to companies selected by Oracle and Qlik in France, Spain, Benelux, Nordics, UK, Middle East and USA in compliance review program
- Compliance resolution executive directly involved in regularization process of non-compliant companies
Strategy, Business & Development Analyst
Exolum
11.2018 - 11.2019
- Market research and companies profiling in energy field
- Active participation in creation of subsidiary in France
- Database creation
- Support for tenders participation
- Preparing slides for Board of Directors
Territory Manager
Orkapp Technology SL
02.2017 - 06.2017
- Establish successful account relationships by building rapport and maintaining consistent communication.
- Analyze sales data to identify areas for territory improvement and implemented strategies to maximize sales growth.
- Build relationships with customers and community to establish long-term business growth.
Education
Master in Big Data & Analytics - Big Data
EAE Business School
Madrid07.2022
Bachelor in Economics And Finance - Economics
Universidad CEU San Pablo
Madrid05.2017
Industrial Engineering - Engineering
Universidad Politécnica De Madrid
Madrid07.2016
Skills
- Managing Multiple Tasks
- Business Development
- Excellent Negotiating Tactics
- Sales Solutions
- Networking Skills
- Verbal and Written Communication
- Prioritizing Workflows
- Goals and Performance
- Database Management
- Strategic Account Planning
- Time Management
- Big Data Analytics
Languages
Spanish
Bilingual or Proficient (C2)
French
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Arabic
Bilingual or Proficient (C2)
Timeline
Account Manager
American Express
06.2021 - Current
License Review Consultant
Seven Eighths
11.2019 - 05.2021
Strategy, Business & Development Analyst
Exolum
11.2018 - 11.2019
Territory Manager
Orkapp Technology SL
02.2017 - 06.2017
Master in Big Data & Analytics - Big Data
EAE Business School
Bachelor in Economics And Finance - Economics
Universidad CEU San Pablo
Industrial Engineering - Engineering
Universidad Politécnica De Madrid
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