Summary
Overview
Work History
Education
Skills
Extra-Curricular Activities and Projects
Timeline
Generic

FATMA DJILANI

Commercial Operations Team Manager
Barcelona

Summary

Results-driven sales and channel enablement professional with a strong GTM focus and proven ability to build scalable sales programs in fast-growing B2B tech environments. Skilled at fostering cross-functional collaboration. Motivated by driving growth, coaching culture, and delivering measurable business outcomes.

Overview

8
8
years of professional experience
3
3
years of post-secondary education
4
4
Languages

Work History

Commercial Operations Team Manager

Kantox by BNP Paribas
10.2021 - Current
  • Progressively promoted across four roles, from Market Intelligence to leading Sales & Channel Enablement strategy within a sales-led B2B organization. Currently reporting to the Chief of Commercial and partnering closely with Sales Leadership, BDRs, Market Intelligence, Product, and Marketing teams to scale sales effectiveness.
  • Built the design and operational setup of the Business Development Representative (BDR) team, developing the first prospecting playbook, onboarding journey, sales collaboration framework, territory design, milestones, and training roadmap.
  • Design and implement onboarding and training programs in partnership with external coaches and sales managers, covering product knowledge, sales execution, tool adoption, and soft skills.
  • Lead development and continuous refinement of performance dashboards in collaboration with the BI team, driving insights into sales velocity, productivity, and channel performance.
  • Lead channel partner enablement responsibilities, driving GTM alignment, training, sales collaboration, and performance campaigns across regions with C-level stakeholders.
  • Champion feedback loops across Product, Marketing, and Sales to align messaging, support enablement, and develop Competitive Intelligence strategy.

Business Development Representative

Telanto
03.2021 - 10.2021
  • Prospected and engaged with key stakeholders, managing the entire sales cycle from initial contact to collaboration agreement.
  • Conducted market research to identify new business opportunities and target areas for expansion in french-speaking markets.

Analyst Internship Role

Global New Energy Finance
06.2020 - 10.2020

Part of GNE Solutions

  • Conducted market research for sustainable home renovation programs focused on energy efficiency and accessible financing.
  • Contributed to proposal writing and design for European Commission funding, supporting project planning and execution.
  • Designed websites, brochures, and workshop materials to support project implementation and stakeholder engagement.

Buyer Internship Role

Société Générale
05.2018 - 08.2018

Part of the Resources & Innovation Software Sourcing Center

  • Supported supplier selection across Banking, IP, Consulting Services, and IT domains.
  • Contributed to a "Distribution Project" aimed at streamlining information flow and enhancing decision-making efficiency.

Financial Analyst Internship Role

Deloitte
05.2017 - 09.2017

Assisted with financial modeling and business plan analysis on client cases.

Education

Master's program - Sustainable Business and Innovation

EADA BUSINESS SCHOOL
Barcelona, Spain
08.2019 - 06.2020

Exchange Program -

IESEG SCHOOL OF MANAGEMENT
Lille, France
01.2018 - 06.2018

Bachelor's - Business Administration, majoring in Marketing

MEDITERRANEAN SCHOOL OF BUSINESS
Tunis
09.2017 - 06.2019

Skills

Channel Partner Enablement & GTM Alignment

Stakeholder management

Operational excellence

CRM & Sales Tool Adoption (Salesforce, SalesLoft, Lusha, LinkedIn SN)

MEDDICC Qualification Framework

Data-Driven Decision Making (Sales Velocity, Power BI Dashboards)

Extra-Curricular Activities and Projects

  • Sustainability Consulting Project with VUELING, at EADA Business School.
  • Student Ambassador at South Mediterranean University in Spain, Barcelona
  • Volunteering at LIONS CLUB

Timeline

Commercial Operations Team Manager

Kantox by BNP Paribas
10.2021 - Current

Business Development Representative

Telanto
03.2021 - 10.2021

Analyst Internship Role

Global New Energy Finance
06.2020 - 10.2020

Master's program - Sustainable Business and Innovation

EADA BUSINESS SCHOOL
08.2019 - 06.2020

Buyer Internship Role

Société Générale
05.2018 - 08.2018

Exchange Program -

IESEG SCHOOL OF MANAGEMENT
01.2018 - 06.2018

Bachelor's - Business Administration, majoring in Marketing

MEDITERRANEAN SCHOOL OF BUSINESS
09.2017 - 06.2019

Financial Analyst Internship Role

Deloitte
05.2017 - 09.2017
FATMA DJILANICommercial Operations Team Manager