Summary
Work History
Education
Languages
Timeline
Generic
Epiphanie Ndekerumukobwa  Sayinzoga

Epiphanie Ndekerumukobwa Sayinzoga

Salvatierra-Agurain

Summary

Professional with robust background in administrative support and reception, ready to contribute effectively to any organization. Adept at managing front desk operations, scheduling, and handling communications with high degree of accuracy and efficiency. Valued for strong team collaboration, adaptability to changing needs, and consistently delivering results. Skilled in customer service, office management software, and multitasking in fast-paced environments.

Work History

Administrative/Recepcionist

CEAR
  • Managed front desk operations, ensuring efficient users and appointment scheduling.
  • Provide information in the Social and Legal field to inmigrantes and/or asylum serkers and stateless persons
  • Assisted in handling incoming calls and directing inquiries to appropriate departments.
  • Organized office supplies and maintained inventory for optimal resource availability.
  • Supported administrative tasks, including users data and documents entry in databases
  • Developed positive relationships with users through effective communication.
  • Contributed to team projects by providing administrative support and facilitating collaboration among staff.

Care of Elderly People

DYA Foundation
Gipuzkoa/ Spain
2017 - 2019
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Administrative Assistant

Speke Resort and Conference Center Munyonyo
Munyonyo/ Ouganda
2010 - 2010
  • Managed scheduling and coordination of meetings and events for diverse clientele.
  • Assisted in preparation of conference materials, ensuring accuracy and adherence to specifications.
  • Provided administrative support to senior management, streamlining daily operations and workflows.
  • Maintained organized filing system, enhancing retrieval efficiency for documents

Recepcionist

Hotel De Mille Collines
Kigali/Rwanda
2007 - 2010
  • Greeted and assisted guests during check-in and check-out processes.
  • Managed phone inquiries, providing information about hotel services and local attractions.
  • Maintained accurate guest records in property management system.
  • Coordinated room assignments and special requests for guests.

Teacher

Saint PatrickCollege
Kigli/Rwanda
2005 - 2007
  • Developed engaging lesson plans aligned with curriculum standards.
  • Implemented classroom management strategies to foster a positive learning environment.
  • Assisted students in understanding complex concepts through personalized support.
  • Conducted assessments to evaluate student progress and adjust instructional methods.

Education

Master of Science - Social Policies And Dependency

Nacional University of Distance Education (UNED)
Madrid
2023

Gender Equality Training -

Lanbide
Vitoria_Gasteiz/Spain
2023

Salary Compensation, Contributions And Collections -

Gil Academy
Vitoria _Gasteiz/Spain
2021

Integrated Human Resources Management -

Ceam Academy
Vitoria _Gasteuz/Spain
2021

Higher Degree in Administration And Finances -

Egibide Molinuevo
Vitoria _Gasteiz/Spain
2021

Occupational Risk Prevention -

Egibide_Molinuevo
Vitoria _Gasteiz/Spain
2020

Bachelor of Science - Administrative Sciences

Unuversité Libre De Kigali
Rwanda
2008

Languages

English
Advanced (C1)
French
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Kinyarwanda
Bilingual or Proficient (C2)
Luganda
Upper intermediate (B2)

Timeline

Administrative/Recepcionist

CEAR

Care of Elderly People

DYA Foundation
2017 - 2019

Administrative Assistant

Speke Resort and Conference Center Munyonyo
2010 - 2010

Recepcionist

Hotel De Mille Collines
2007 - 2010

Teacher

Saint PatrickCollege
2005 - 2007

Master of Science - Social Policies And Dependency

Nacional University of Distance Education (UNED)

Gender Equality Training -

Lanbide

Salary Compensation, Contributions And Collections -

Gil Academy

Integrated Human Resources Management -

Ceam Academy

Higher Degree in Administration And Finances -

Egibide Molinuevo

Occupational Risk Prevention -

Egibide_Molinuevo

Bachelor of Science - Administrative Sciences

Unuversité Libre De Kigali
Epiphanie Ndekerumukobwa Sayinzoga