DENIS ŁUKASZ BIAŁKOWSKI
MALAGA
Overview
3
3
years of professional experience
Work History
Cabin Crew Member
Ryanair
02.2023 - Current
- Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.
- Followed company regulations and rules to promote safe environment for travelers and employees.
- Contributed to airline''s reputation for punctuality by swiftly completing cabin preparation tasks prior to passenger boarding.
- Cleaned and serviced aircraft cabin, galleys and lavatories.
- Managed challenging situations calmly and professionally, such as handling unruly passengers or addressing flight delays.
TRAVEL SERVICE PARTNER
Travelex
08.2022 - 12.2022
- Achieved successful client outcomes by identifying and addressing their unique needs and goals.
- Improved customer satisfaction by promptly addressing inquiries related to currency counts and providing accurate information as needed.
- Maintained up-to-date knowledge of industry regulations and guidelines related to currency handling and compliance requirements.
- Balanced safe, prepared tills, and prepared register bags for next sales date.
- Prepared bank deposits and corporate cash shipments.
Bar Supervisor
ATIK ABERDEEN
03.2022 - 10.2022
- Closed out cash register and prepared cashier report at close of business.
- Completed bar opening and closing procedures.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Checked ID cards and verified bar guests were of legal age.
- Promoted responsible alcohol consumption by enforcing house policies regarding age limits and intoxication levels among patrons.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Bar Staff Member
CASANOVA
09.2021 - 02.2022
- Collaborated with team members to ensure smooth service during peak hours.
- Contributed to a positive atmosphere through friendly interactions with customers and colleagues.
- Maximized sales by recommending specialty drinks and menu items to customers.
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
Education
No Degree - HAIRDRESSING
HIGH SCHOOL
WROCLAW12.2020
No Degree - English Language And Literature
MIDDLE SCHOOL
STRZELIN06.2018
Skills
- Customer Assistance
- Reliability and punctuality
- Equipment monitoring
- Cultural Sensitivity
- Food and Beverage Service
- Grooming and Personal Hygiene
- Emergency Procedures
Languages
English
Advanced (C1)
Polish
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
German
Beginner (A1)
Timeline
Cabin Crew Member
Ryanair
02.2023 - Current
TRAVEL SERVICE PARTNER
Travelex
08.2022 - 12.2022
Bar Supervisor
ATIK ABERDEEN
03.2022 - 10.2022
Bar Staff Member
CASANOVA
09.2021 - 02.2022
No Degree - HAIRDRESSING
HIGH SCHOOL
No Degree - English Language And Literature
MIDDLE SCHOOL
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