DARIA POKLAD
Barcelona
Summary
Customer-oriented travel manager with administrative skills and experience working for well-known agencies in Ukraine. I have extensive experience in organizing business and corporate tourism, tailored tours and medical tourism in Ayurvedic clinics in India and Sri Lanka.
Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.
Experience in running a business as a co-owner and marketing specialist complements my skills as a travel manager.
Overview
12
12
years of professional experience
Work History
Co-founder, Marketing Specialist
MAORI FAMILY
02.2018 - Current
- Designing and implementing advertising in Google Ads and Yandex Direct.
- Negotiating and closing deals. Among our clients are Mercedes Benz, JetBrains (a large international IT-company), Russian Basketball Federation, Ministry of Resorts and Tourism of Crimea Republic, Mobile Inform Group, G-Drive and others.
- Supply and sale of products on Russian marketplaces Wildberries и Ozon
- Enhancing customer engagement, utilizing email marketing campaigns and newsletters.
Travel Manager (India, Sri Lanka)
Indian Holiday Ukraine
05.2017 - 04.2019
- Developed tailored travel packages for corporate clients.
- Designed individual and group tours to various destinations in India and Sri Lanka.
- Selected treatment programs in Indian and Sri Lankan Ayurvedic clinics and hotels.
- Negotiated competitive rates with international partners to provide cost-effective travel options and better customer service.
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Helped customers with passport and visa applications.
Travel Manager
Global Travel Solution
03.2016 - 05.2017
- Developed and sold full travel packages (flights, transfers, hotels, excursions, special services).
- Created customized tours and itineraries (Europe, Asia, South Amrica).
- Negotiated favorable contracts with travel agents, hotels, transportation providers, and other suppliers to secure cost-effective deals for clients.
Travel Manager
AVN Navigator
10.2015 - 04.2016
- Organized trips for individual, groups and business travelers (Asia, South America, Europe and Africa).
- Collaborated with international colleagues to create and promote special travel packages.
- Assisted clients in navigating visa requirements and other travel documentation, minimizing potential issues during their trips.
Travel Consultant
Exotic Dream
05.2012 - 12.2014
- Selected and sold individual and group tours.
- Sold travel products (package tours, hotels, air tickets, transfers, excursion programs etc);
- Paperwork (visa application, passports, insurance, etc).
- Negotiated with tour operators to get better price and services for customers.
Education
No Degree - Digital Marketing
Kyiv Academy of Media Arts
Kyiv, Ukraine2018
No Degree - Basic Graphic Design Course
Projector Institute
Kyiv, Ukraine12.2016
No Degree - Hotel And Travel Manager
Institute of Professional Education
Republic Of Crimea, Ukraine05.2012
Bachelor - International Economy
V.I. Vernadsky Taurida National University
Republic Of Crimea, Ukraine01.2012
Skills
- International and Domestic Travel
- Medical tourism
- Travel Itineraries including tailored tours and corporate travel
- Cost Calculation
- Travel Package Documentation
- Contract Negotiation
- Tour Package Sales
- Travel Arrangements
- Customized Travel Package
- Cancellation Policies
- Emergency Response
- Transportation Booking
- Client Retention Strategies
- Travel insurance
- Digital Marketing
- Google Analytics
- Google Ads
- Project Management
- Email Marketing
Languages
English
Advanced (C1)
Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Spanish
Beginner (A1)
Employment Type
Full-time, part-time, remote work
Age
35
Timeline
Co-founder, Marketing Specialist
MAORI FAMILY
02.2018 - Current
Travel Manager (India, Sri Lanka)
Indian Holiday Ukraine
05.2017 - 04.2019
Travel Manager
Global Travel Solution
03.2016 - 05.2017
Travel Manager
AVN Navigator
10.2015 - 04.2016
Travel Consultant
Exotic Dream
05.2012 - 12.2014
No Degree - Digital Marketing
Kyiv Academy of Media Arts
No Degree - Basic Graphic Design Course
Projector Institute
No Degree - Hotel And Travel Manager
Institute of Professional Education
Bachelor - International Economy
V.I. Vernadsky Taurida National University
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