Summary
Overview
Work History
Education
Skills
Languages
Timeline
OperationsManager
Christiano Lombardi

Christiano Lombardi

Barcelona

Summary

  • Experienced sales and marketing leader with a track record of driving growth in the service market across four countries. Skilled in developing and executing strategies for direct-to-consumer, SME, and large customer segments. Proven ability in leading teams through complex downsizing, turnarounds, and mergers, having managed and led outstanding multiple culture sales teams, with a strong foundation in CRM campaigns, pricing, and market entry strategies. Fluent in three languages and holds an MBA and specialized training in pricing strategy

Overview

27
27
years of professional experience

Work History

Head of Marketing Campaigns - B2C and B2B

Adamo Telecom Iberia S.A.U.
Barcelona
01.2024 - Current

Led the development and execution of marketing campaigns, enhancing customer acquisition and loyalty, significantly contributing to a 70% increase in sales revenue, through BTL campaigns

  • Utilized analytics tools to measure performance of campaigns and optimize results accordingly
  • Developed pricing strategies in conjunction with sales team to ensure profitability of products and services
  • Directed digital marketing campaigns across multiple channels including email, social media and website optimization

CRM, Product and Digital Marketing Manager

Adamo Telecom Iberia S.A.U.
Barcelona
04.2022 - 01.2024

Deployment of HubSpot for lead generation and management. Responsible for managing the marketing agencies, and the P&L budget for digital marketing with a focus on ecomm sales and lead generation for sales channels BTL

  • Evaluated the effectiveness of current campaigns by tracking metrics such as web traffic and conversion rates over time
  • Guided best practices related to SEO and SEM tactics including keyword research and link building strategies.

Operational Manager

Sodexo
London
12.2020 - 04.2022
  • Streamlined operations to achieve a 20% year-over-year cost saving while enhancing team performance and reducing turnover by over 30%
  • Established KPIs for tracking performance against goals
  • Negotiated contracts with vendors for supplies needed for operations management activities

General Manager

Ápice Sistemas de Energia
Sao Paulo
03.2015 - 03.2020
  • General manager of a team of 50, managing all aspects of sales and marketing (over 350 medium and large customers), directly contributing to sustained business growth and profitability
  • Responsible for P&L, strategic planning, incentive policy and sales commissions, commercial portfolio
  • Reporting directly to the board - private equity

Head of SME Sales, CRM and Planning Marketing Manager - Equifax Company

Equifax
Sao Paulo
08.2012 - 03.2015

Senior Marketing Manager

Serasa Experian
Sao Paulo
05.2009 - 08.2012

National Sales Operations Manager

Sodexo
Sao Paulo
05.2007 - 05.2009

Marketing Coordinator

Vivo (Telefônica Brasil)
Sao Paulo
04.2004 - 05.2007

Seller - Franchise

Shell
12.2001 - 03.2004

Marketing Analyst

Linde
01.1998 - 01.2001

Education

Executive Education - Pricing: Strategy and Tactics, Pricing -

The University of Chicago Booth School of Business
Chicago, Illinois

Master of Business Administration - MBA, Business Administration and Management, General -

FGV - Fundação Getulio Vargas

Bachelor's degree, Marketing -

Faculdade da Cidade
Rio de Janeiro, RJ

Skills

  • Digital Marketing Tools
  • Analytics & Data Interpretation
  • Team Management & Development
  • Conflict Resolution
  • Channel Development
  • Strategic Planning
  • P&L Management

Languages

Portuguese
First Language
English
Proficient (C2)
C2
Spanish
Proficient (C2)
C2

Timeline

Head of Marketing Campaigns - B2C and B2B

Adamo Telecom Iberia S.A.U.
01.2024 - Current

CRM, Product and Digital Marketing Manager

Adamo Telecom Iberia S.A.U.
04.2022 - 01.2024

Operational Manager

Sodexo
12.2020 - 04.2022

General Manager

Ápice Sistemas de Energia
03.2015 - 03.2020

Head of SME Sales, CRM and Planning Marketing Manager - Equifax Company

Equifax
08.2012 - 03.2015

Senior Marketing Manager

Serasa Experian
05.2009 - 08.2012

National Sales Operations Manager

Sodexo
05.2007 - 05.2009

Marketing Coordinator

Vivo (Telefônica Brasil)
04.2004 - 05.2007

Seller - Franchise

Shell
12.2001 - 03.2004

Marketing Analyst

Linde
01.1998 - 01.2001

Executive Education - Pricing: Strategy and Tactics, Pricing -

The University of Chicago Booth School of Business

Master of Business Administration - MBA, Business Administration and Management, General -

FGV - Fundação Getulio Vargas

Bachelor's degree, Marketing -

Faculdade da Cidade
Christiano Lombardi