Antonio Ruggeri

Responsibilities:

• Lead development and implementation of strategic business plans and budgets, aligning with corporate goals.
• Develop compelling offers to enhance customer satisfaction and drive revenue growth by productize items to create business opportunities.
• Lead the regulatory and compliance team , development , licensing and operations
• Manage a team responsible for customer integrations, platform integration, games creation, pre-sales, and operational support.
• Coordinate customer-facing efforts for a multi-stage gaming platform rollout across multiple countries.
• Drive business development initiatives, establishing strategic relationships with aggregators and operators for market expansion.

Key Achievements:

• Successfully increased annual revenue by 30% through strategic business plans and optimized budget allocation.
• Implemented streamlined processes, resulting in a 20% reduction in operational costs and a 30% improvement in project timelines.
• Forged strategic partnerships, leading to a 50% increase in market presence and a 60% growth in revenue streams.
• Utilized strong analytical skills to identify revenue optimization opportunities, resulting in a 30% increase in overall revenue.

Responsibilities:

• Oversaw the Profit & Loss (P&L) of the Live Casino product for the Coral and Ladbrokes brands.
• Led a team of product managers in Tel Aviv, overseeing software development for the Live Casino.
• Directed product marketing development efforts in Gibraltar to drive customer engagement and acquisition.
• Managed and mentored the team of hosts and dealers working in the Live Casino studio located in Riga.
• Developed and executed the Live Casino product proposition for all Ladbrokes Coral brands.

Key Achievements:

• Developed and introduced the industry's first live sports roulette with integrated betslip for Ladbrokes customers.
• Successfully established an in-house lobby for Live Casino on Desktop, Mobile, and Native platforms.
• Spearheaded the rebranding efforts of Ladbrokes and Coral Studio, resulting in a robust Year-over-Year (YoY) growth in Gross Gaming Revenue (GGR).
• Orchestrated the rebuild of the Ladbrokes Live product, achieving an impressive 65% YoY growth in GGR from 2016 to 2021.

Responsibilities:

• Spearheaded the development of the business development strategy, expanding operations in multiple countries.
• Managed the Profit & Loss (P&L) of the business unit, overseeing 10 resources, and achieving 50 million euros in annual revenues.
• Implemented an efficient organizational model, focusing on operational performance to drive productivity.
• Cultivated strong relationships with the Certifications lab and Italian gaming regulator, ensuring compliance and adherence to regulations.

Key Achievements:

• Successfully led the start-up of the Italian online business unit, contributing to its growth and market presence.
• Ensured technical compliance of the product for various markets, aligning with regional regulations and standards.
• Pioneered the development of an Online platform for Poker, Casino, and Live Casino, expanding the company's portfolio and enhancing customer experiences.

Responsibilities:

• Supervised operations staff, ensuring strict adherence to company policies and procedures.
• Implemented efficient systems and procedures, resulting in a significant improvement in operational quality and team efficiency.
• Managed inventory and supply chain operations, leading to timely and accurate delivery of goods and services.
• Headed the hiring, onboarding, and training of new employees, effectively meeting business requirements and building a skilled workforce.
• Analyzed and reported on key performance metrics to senior management, providing valuable insights for strategic decision-making.

Achievements:

• Streamlined operations, leading to a 20% increase in productivity and substantial cost savings of 15% for the company.
• Received recognition for achieving consistently high customer satisfaction ratings and fostering strong customer relationships, resulting in a 95% customer retention rate.
• Successfully implemented safety protocols, resulting in a 30% reduction in workplace accidents and ensuring a safer working environment.
• Developed and executed comprehensive employee training programs, contributing to a highly skilled and motivated workforce, leading to a 25% increase in employee productivity.
• Skillfully negotiated favorable contracts with key vendors, optimizing supply chain efficiency, and reducing operational costs by 10%.