Summary
Overview
Work History
Education
Skills
<Enter your own>
Languages
Timeline
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Alba GARRIDO TALAVERA

Alba GARRIDO TALAVERA

Summary

Professional Summary

Versatile, dynamic, and committed professional with extensive experience in client service within hospitality, sales, and luxury real estate. Known for strong organizational skills, leadership, and a proactive approach in multicultural and demanding environments. Fluent in seven languages (Spanish, English, French, Italian, German, Swiss-German, and Portuguese), with proven ability to manage teams, coordinate complex tasks, and solve problems efficiently.

My main goal is to deliver exceptional service by anticipating client needs to prevent issues and ensure complete satisfaction. I have a strong track record of satisfied clients who endorse my dedication and ability to provide effective solutions.

I am seeking an international opportunity where I can contribute my expertise, energy, and commitment to a team that values excellence and genuine human connection.

Overview

28
28
years of professional experience

Work History

Purchaser Manager Marbella

Interhome
Marbella, Málaga
11.2024 - Actual

Property Contracting & Portfolio Development
Interhome – Leading European Holiday Rental Company

  • Source, evaluate, and contract high-quality vacation properties aligned with company standards.
  • Advise international property owners with personalized proposals, including ROI estimates based on site visits and occupancy projections.
  • Present Interhome’s full-service management offer and close agreements through strong commercial negotiation.
  • Ensure smooth onboarding and excellent service for both owners and guests, reinforcing brand reputation and portfolio growth.

Luxury Real estate agent

Alba Garrido
Fuengirola , Málaga
06.2021 - Actual

Freelance Luxury Real Estate Agent
Marbella, Costa del Sol – Part-time / Self-employed (Ongoing)

Founder and Owner

OSHÚN by Alba
Fuengirola, Málaga
04.2024 - 11.2024
  • Launched and manage an exclusive women's fashion boutique, curating a unique selection of hard-to-find pièces

International sales Manager

Hospital Vithas - Xanit
Benalmadena, Málaga
03.2023 - 02.2024

Business Development – International Department
Private Healthcare Company – Costa del Sol

  • Led business development efforts by establishing partnerships with hotels and aparthotels

Guest Experience Manager

Melia Paradisus Varadero Resort & Spa*****
Varadero - Cuba
07.2022 - 12.2022
  • Led a team of 15, ensuring effective communication and high guest satisfaction.
  • Maintained compliance with Meliá Cuba's service standards, enhancing brand prestige.
  • Provided personalized service in seven languages to a diverse clientele.
  • Supported sales efforts by organizing weekly Famtrip visits.
  • Conducted monthly training for staff to elevate customer service skills.
  • Implemented upselling strategies, boosting ancillary revenue.
  • Analyzed guest feedback for continuous improvement.

Regional sales director

International Medical Service (IMS)
Costa del Sol, Málaga
05.2016 - 05.2022
  • Expanded IMS medical services for tourists in Costa del Sol
  • Built B2B partnerships; coordinated care & insurance
  • MICE sales experience

Senior Manager B2B

Salt Mobile ( before Orange telecomunications)
Biel-Bienne, Switzerland
01.2015 - 03.2016

Customer Care Associate

Philip Morris International
Neuchâtel, Switzerland
01.2014 - 12.2014
  • Handled complex customer claims and complaints across Western Europe, including Germany, Switzerland, France,

Owner/Manager

Pasodoble, Moda Exclusiva
Interlaken, Switzerland
01.2012 - 12.2013

Founder – Pasodoble Moda Exclusiva
Interlaken, Switzerland

  • Launched and managed a boutique bringing exclusive fashion and footwear to the local market

Assistant Guest experience Manager

Hôtel Victoria Jungfrau *****
Interlaken , Switzerland
07.2010 - 04.2012
  • Supported VIP guest services and special requests
  • Coordinated departments to ensure seamless stays
  • Resolved issues with discretion and professionalism

Various Roles

Various Companies in the Tourism Industry
, Switzerland - France - Greece - Egypt - Spain
01.1997 - 12.2011

Restaurant and events Manager

Hotel Chalet oberland ( bar las Rocas )
Interlaken , Suiza
12.2007 - 06.2010

Restaurant & Events Manager –

  • Managed F&B service, staffing, and customer experience

Education

BTS Tourisme -

Ecole Superieure de Tourisme

Bachillerato Comercio Internacional -

Ecole Elisa Lemonnier

Skills

  • Excellent communication and interpersonal skills
  • Strong leadership and team management
  • Problem-solving and conflict resolution
  • Multilingual: Fluent in Spanish, English, French, Italian, German, Swiss-German, Portuguese; basic knowledge of Arabic and Greek
  • Client relationship management and customer service excellence
  • Negotiation and contract management
  • Digital literacy: MS Office, CRM software, booking platforms
  • Event organization and marketing
  • Proactive and solution-oriented mindset
  • Strong commercial and entrepreneurial skills

<Enter your own>

Languages

Francés , Español
Idioma nativo
Alemán
Avanzado
C1
Inglés
Experto (C2)
C2
Italiano
Experto (C2)
C2
Portugués
Intermedio (B1)
B1

Timeline

Purchaser Manager Marbella

Interhome
11.2024 - Actual

Founder and Owner

OSHÚN by Alba
04.2024 - 11.2024

International sales Manager

Hospital Vithas - Xanit
03.2023 - 02.2024

Guest Experience Manager

Melia Paradisus Varadero Resort & Spa*****
07.2022 - 12.2022

Luxury Real estate agent

Alba Garrido
06.2021 - Actual

Regional sales director

International Medical Service (IMS)
05.2016 - 05.2022

Senior Manager B2B

Salt Mobile ( before Orange telecomunications)
01.2015 - 03.2016

Customer Care Associate

Philip Morris International
01.2014 - 12.2014

Owner/Manager

Pasodoble, Moda Exclusiva
01.2012 - 12.2013

Assistant Guest experience Manager

Hôtel Victoria Jungfrau *****
07.2010 - 04.2012

Restaurant and events Manager

Hotel Chalet oberland ( bar las Rocas )
12.2007 - 06.2010

Various Roles

Various Companies in the Tourism Industry
01.1997 - 12.2011

BTS Tourisme -

Ecole Superieure de Tourisme

Bachillerato Comercio Internacional -

Ecole Elisa Lemonnier

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Alba GARRIDO TALAVERA