Zuzana Kurucova
Sales Account Manager
Tarragona
Resumen profesional
Results-driven Account Manager with extensive experience in sales, contracting, and business development within the tourism and software industries. Adept at building strong client relationships, negotiating contracts, and optimizing sales strategies to drive revenue growth. Passionate about customer success, market analysis, and delivering tailored solutions to meet business needs. Multilingual communicator fluent in Czech, Slovak, Spanish, English, and Italian, enabling seamless collaboration across international markets.
Datos destacados
18
18
years of professional experience
5
5
years of post-secondary education
Historial laboral
Sales Account Manager Spain & Malta
Triggle Spain
Tarragona
01.2023 - 04.2025
- Serve as the primary contact for assigned clients, developing long-term relationships and understanding their business objectives.
- Conduct regular performance reviews, analyze key metrics, and propose solutions to enhance client satisfaction and retention.
- Collaborate cross-functionally with product development and customer success teams to align business goals and address client needs.
Hotel Sales Expert for Canary Islands and Catalonia
Triggle Spain
01.2022 - 12.2022
- Delivered product demonstrations and sales presentations, tailoring solutions to the unique needs of clients.
- Monitored and reported on sales performance, identifying trends and areas for improvement.
- Partnered with internal teams to streamline onboarding and ensure smooth implementation of new accounts.
Supplier Sales Expert for Canary Islands and Mallorca
Triggle Spain
Las Palmas de Gran Canaria
05.2021 - 12.2021
- Managed acquisition and relationship development with suppliers in the excursions, leisure, and wellness sectors.
- Negotiated competitive terms to expand product offerings and maximize profitability.
Contracting and product manager
Touroperator Fischer CZ
Las Palmas de Gran Canaria
04.2018 - 03.2020
- Led negotiations and secured competitive hotel contracts for the Czech market.
- Coordinated with marketing, product, and operations teams to align strategy with market demand.
- Resolved contract-related disputes efficiently, ensuring strong and lasting partnerships.
Contractor
Touroperator Jet2holidays UK
Las Palmas de Gran Canaria
06.2017 - 12.2017
- Assisted in identifying and securing new hotel partnerships for the UK market.
- Supported senior contractors in negotiating agreements and managing key relationships.
Commercial
Incoming Agency MTS Globe
Las Palmas de Gran Canaria
02.2014 - 05.2017
- Managed yield strategies, negotiated special promotions, and coordinated with tour operators.
- Represented the company at major international tourism fairs (Fitur, ITB, WTM, TopResa, HolidayWorld, Vakanz).
Office manager
Incoming Agency Poseidon
Las Palmas de Gran Canaria
02.2012 - 12.2013
- Oversaw daily agency operations, including reservations, tours, and client relations.
- Developed partnerships with key stakeholders to expand business reach and profitability.
Reservations agent
Incoming Agency Poseidon
Las Palmas de Gran Canaria
03.2010 - 01.2012
- Handled inbound requests, processed bookings, and managed overbookings and stop sales.
Call center agent
Anfi del Mar Timeshare
Las Palmas de Gran Canaria
08.2008 - 02.2010
- Assisted international clients in multiple languages with reservations and customer inquiries.
Guest relations agent
Hotel H10 Playa Meloneras Palace 5
Las Palmas de Gran Canaria
04.2007 - 03.2008
- Managed guest relations, resolved issues, and conducted customer satisfaction surveys.
Formación
Hotel Management, Marketing and Sales
Hotel Academy
Slovakia 09.1996 - 06.2001
Aptitudes
- Sales & Business Development: Strategic negotiation, lead generation, and market expansion
- Contracting & Account Management: Securing competitive agreements and maintaining strong partnerships
- Client Relationship Management: Building long-term client loyalty and enhancing customer experience
- Market Analysis & Strategy: Identifying trends, optimizing pricing, and implementing data-driven decisions
- Multilingual Communication: Fluent in Czech, Slovak, Spanish, English, and Italian
Disponibilidad
Lunes
Martes
Miércoles
Jueves
Viernes
Sábado
Domingo
Mañana
Tarde
Noche
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Cita
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Cronología
Sales Account Manager Spain & Malta
Triggle Spain
01.2023 - 04.2025
Hotel Sales Expert for Canary Islands and Catalonia
Triggle Spain
01.2022 - 12.2022
Supplier Sales Expert for Canary Islands and Mallorca
Triggle Spain
05.2021 - 12.2021
Contracting and product manager
Touroperator Fischer CZ
04.2018 - 03.2020
Contractor
Touroperator Jet2holidays UK
06.2017 - 12.2017
Commercial
Incoming Agency MTS Globe
02.2014 - 05.2017
Office manager
Incoming Agency Poseidon
02.2012 - 12.2013
Reservations agent
Incoming Agency Poseidon
03.2010 - 01.2012
Call center agent
Anfi del Mar Timeshare
08.2008 - 02.2010
Guest relations agent
Hotel H10 Playa Meloneras Palace 5
04.2007 - 03.2008
Hotel Management, Marketing and Sales
Hotel Academy
09.1996 - 06.2001
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