Zhuoru Qian
Valencia
Summary
Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Executive Assistant to the General Manager
Wuxi New District Development Group
Vice General Manager
Wuxi Jie Jia International Logistics Co., Ltd
02.2015 - 01.2022
- Increased overall efficiency by streamlining operations and optimizing resource allocation.
- Improved employee productivity through effective staff training and performance evaluations.
- Developed successful business strategies in collaboration with cross-functional teams to boost company growth.
- Enhanced customer satisfaction by implementing quality control measures and resolving issues promptly.
- Expanded market share by identifying new business opportunities and forging strategic partnerships.
Director of Business Development Department
Intertek Quality Technology Services .,Ltd
12.2014 - 01.2015
- Increased client base by developing and implementing effective business development strategies.
- Enhanced company''s market presence through targeted networking events and relationship building.
- Secured new partnerships by identifying and pursuing potential collaborators within various industries.
- Negotiated, prepared, and signed contracts with clients.
- Leveraged industry trends and competitive analysis to improve customer relationship building.
Marketing and Sales Manager
Pullman Hotel(Wuxi New District Development Group)
01.2012 - 12.2014
- Increased brand visibility by implementing strategic marketing campaigns and sales initiatives.
- Developed new business partnerships for enhanced market reach and revenue generation.
- Coordinated with the project team during the construction of the hotel
- Recruited and reviewed the mid-level management team, managed procurement of hotel supplies, and facilitated communication between the management and the owner.
- Handled negotiations with Caterpillar, Cummins, Sandvik, Caterpillar,GE, Pfizer, and signed long-term cooperation agreements.
Executive Assistant to the General Manager
Wuxi New District Development Group
04.2012 - 11.2012
- Enhanced executive''s productivity by effectively managing calendars, scheduling meetings, and handling correspondence.
- Streamlined communication between departments for improved collaboration and decisionmaking.
- Managed multiple projects concurrently, ensuring timely completion and high-quality results.
- Assisted in the preparation of various reports and presentations with accuracy and attention to detail.
Foreign Currency Exchanger
ANZ Bank
11.2008 - 03.2009
- Enhanced customer satisfaction by providing expert advice on suitable foreign exchange products and services.
- Increased revenue by identifying client needs and offering tailored currency solutions.
- Boosted client retention rates with excellent communication skills and in-depth market knowledge.
- Developed strong relationships with clients, ensuring repeat business and referrals.
Education
MBA - Banking And Financial Support Services
Otago University
New Zealand11.2011
BBA - Business And Managerial Economics
Victoria University
Wellington03.2009
Skills
- Event planning
- Conflict resolution
- Calendar management
- Interpersonal skills
- Vendor relations
- Customer service
- Risk Management
- Meeting Planning
- Report Analysis
Languages
English
Bilingual or Proficient (C2)
Timeline
Vice General Manager
Wuxi Jie Jia International Logistics Co., Ltd
02.2015 - 01.2022
Director of Business Development Department
Intertek Quality Technology Services .,Ltd
12.2014 - 01.2015
Executive Assistant to the General Manager
Wuxi New District Development Group
04.2012 - 11.2012
Marketing and Sales Manager
Pullman Hotel(Wuxi New District Development Group)
01.2012 - 12.2014
Foreign Currency Exchanger
ANZ Bank
11.2008 - 03.2009
Executive Assistant to the General Manager
Wuxi New District Development Group
MBA - Banking And Financial Support Services
Otago University
BBA - Business And Managerial Economics
Victoria University
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