Experienced in talent acquisition and managing nationwide insurance accounts. Proficient in applicant tracking systems and various insurance platforms, demonstrating exceptional communication skills and expertise in process optimization. Dedicated to enhancing client satisfaction and operational efficiency through innovative solutions.
Overview
6
6
years of professional experience
Work History
Nationwide Account Representative
USAA
REMOTE
02.2022 - Current
Optimize processes to reduce wait times, enhancing client satisfaction significantly.
Managed logistics to optimize fleet use, enhancing client satisfaction through effective problem-solving.
Collaborated with team to resolve service issues, ensuring seamless client experiences.
Analyze feedback to implement effective solutions for continuous improvement.
Coordinated with adjusters and body shops to facilitate timely rental updates nationwide.
Managed enterprise mobility solutions
Management Trainee (MT)
Enterprise Mobility
Lake Jackson
05.2021 - 02.2022
Collaborated with senior management to shape strategic planning initiatives.
Analyzed business processes, implementing improvements that streamlined operations.
Managed cross-functional teams, achieving project milestones ahead of schedule.
Resolved operational challenges, resulting in increased productivity.
Developed leadership skills through hands-on management of diverse projects.
Talent Acquisition Specialist
Property Management Workforce
REMOTE / HYBRID
06.2020 - 05.2021
Conducted 50+ successful placements, improving hire quality and recruitment outcomes.
Expanded the candidate pool by over 200+ monthly across Texas, Tennessee, Georgia, and Florida markets, utilizing various sourcing channels including social media, job boards, and employee referrals, significantly enhancing talent acquisition efforts.
Streamlined sourcing processes to improve recruitment efficiency across platforms.
Assessed staffing needs to align strategies with company objectives, optimizing recruitment efforts.
Analyzed staffing needs and market trends to develop targeted recruitment strategies, aligning talent acquisition with company objectives.
Facilitated meetings to align recruitment with strategic goals, enhancing team collaboration.