Yvan Gabriels Matousek

• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Assisted servers with specialty drinks orders by preparing on-demand items without delay.
• Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
• Fostered a positive work environment by providing ongoing support, training, and mentoring to bar staff.
• Ensured smooth operations during peak hours with effective staff scheduling and delegation of tasks.
• Maintained a clean, safe, and inviting atmosphere through consistent enforcement of health and safety regulations.
• Actively participated in weekly management meetings, contributing ideas for enhancing operational efficiency, business growth, and customer satisfaction.

Operated the bar efficiently, provided drink services, and ensured customer satisfaction.

• Kept alcoholic beverages well-stocked and organized to meet expected demands.
• Assisted servers with specialty drinks orders by preparing on-demand items without delay.
• Cultivated a loyal customer base by delivering exceptional service experiences, resolving complaints promptly, and soliciting feedback for continuous improvement efforts.
• Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.