Yuri Elton Muzima
Manilva
Summary
Multi-talented Sales Assistant adept at handling any store department. Talent for inventory management and documentation. ambitious in advancing personal expertise and company sales performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Sales Assistant
Telma Come
Maputo
01.2021 - 09.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Recognized by management for providing exceptional customer service.
Marketing Intern
Frederico Afito
Maputo
01.2019 - 01.2021
- Created and executed social media strategies to increase customer engagement.
- Analyzed market trends to identify potential opportunities.
- Assisted in the development of pricing strategies to maximize profits.
- Developed strategic plans for launching new products or services into the market.
- Participated in brainstorming sessions with marketing team members to develop ideas for campaigns.
- Generated weekly reports on progress of marketing initiatives.
- Provided support in implementing digital marketing strategies across multiple channels.
- Developed social media content and campaigns and analyzed metrics to capture trends and opportunities.
- Collected and reported on customer demographics, preferences and buying habits to help marketing teams target strategies.
Education
BBA - Accounting And Finance
Shellhammer Business School
San Roque, Sain05-2027
High School Diploma -
Trichardt School For Christian Education
Maputo09-2022
Skills
- Exceptional Customer Service
- Customer Engagement
- Customer Communication
- Positive Customer Experience
- Teamwork And Collaboration
Languages
Portuguese
First Language
English
Proficient (C2)
C2
Spanish
Elementary (A2)
A2
Community Service
- Volunteered to work on a church by cleaning and taking care of animals
- Donation on an orphanage
References
References available upon request.
Timeline
Sales Assistant
Telma Come
01.2021 - 09.2023
Marketing Intern
Frederico Afito
01.2019 - 01.2021
BBA - Accounting And Finance
Shellhammer Business School
High School Diploma -
Trichardt School For Christian Education
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