Yuliia Panarina

• Operated cash registers and handled cash and card transactions.
• Assisted with opening and closing tasks such as cleaning cafe areas and setting up displays.
• Welcomed customers and answered questions regarding menu items and preparation methods.
• Presented and explained drink menu, answering questions to educate customers.
• Answered customer phone calls and appropriately addressed questions and complaints.
• Trained new baristas on company processes and product preparation.
• Replenished supplies to maintain adequate stock levels.

• Set up banquet room linens, service ware, and glassware according to supervisor instructions.
• Removed plates, replenished utensils, and refilled glasses for guests.
• Assisted in cleaning banquet hall following completion of event.
• Delivered food and beverages from staging areas to guests.

• Prepared and served espresso-based drinks, teas, smoothies, and other specialty beverages.
• Maintained cleanliness and organization of the coffee station and surrounding area.
• Provided friendly, accurate, and efficient service to all guests.
• Communicated with Front of House and Back of House staff to ensure smooth service.

Welcomed members and visitors, providing professional customer service.

• Scheduled appointments and managed class bookings.

• Maintained member records and administrative documentation.

• Processed membership payments and handled cash and card transactions.

• Assisted with daily front desk operations and resolved customer concerns.

• Coordinated communication between clients and instructors.

• Taught group dance classes and provided individual instruction.

• Helped maintain a clean, organized, and welcoming facility.