Yulia Kostyniuk
Madrid
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic leader with robust background in customer relationship management.
Overview
6
6
years of professional experience
Work History
Account Manager
Ajax Systems
11.2020 - Current
- Built and strengthened long-lasting client relationships with all the key distributors in Iberia and LATAM.
- Facilitated client satisfaction and renewed customer relations to drive growth.
- Coordinated with internal teams to facilitate prompt delivery of client products and projects.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Educated clients on new products or services to increase customer engagement with brand.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Founder
Wine Box
03.2019 - 11.2020
- Developed innovative sales and marketing strategies to facilitate business expansion.
- Managed financial, operational and human resources to optimize business performance.
- Monitored key business risks and established risk management procedures.
- Managed multiple projects effectively in demanding environment with tight deadlines.
- Negotiated with vendors and manufacturers on pricing, services and scheduled production plan.
- Followed quality control procedures.
- Created content strategies for digital media.
- Completed keyword research and analyzed competitor SEO and PPC campaigns to identify gaps and opportunities.
Translator and Interpreter
Crypto Angels
09.2017 - 04.2019
- Played key role in international business efforts, working with sales and client groups to optimize collaboration.
- Interpreted conversations between foreign language-speaking clients and sales team.
- Interpreted conversations simultaneously to help both parties conduct business, handle needs or manage personal concerns.
- Translated documents from Russian and Ukrainian to English and Spanish.
Education
Master's Degree - Language Interpretation And Translation
Borys Grinchenko Kyiv University
Kyiv05.2021
Bachelor's Degree - Language Interpretation And Translation
Kyiv National Linguistics University
Kyiv, Ukraine05.2020
Study Abroad - Spanish Language And Literature
Enforex
Barcelona, España08.2018
Skills
- Account Development
- Relationship Building
- Project Management
- Product Management
- Sales Analysis
- Networking Skills
Languages
Spanish
Advanced (C1)
English
Advanced (C1)
Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
Timeline
Account Manager
Ajax Systems
11.2020 - Current
Founder
Wine Box
03.2019 - 11.2020
Translator and Interpreter
Crypto Angels
09.2017 - 04.2019
Master's Degree - Language Interpretation And Translation
Borys Grinchenko Kyiv University
Bachelor's Degree - Language Interpretation And Translation
Kyiv National Linguistics University
Study Abroad - Spanish Language And Literature
Enforex
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