Summary
Overview
Work History
Education
Skills
Professionalpractice
Publications
Internship
Languages
Timeline
Generic

Yulіia Dubyna

Summary

Operations leader with track record in driving efficiency and productivity. Known for strategic planning, process optimization, and effective resource management. Strong focus on team collaboration, adaptability, and achieving measurable results. Skilled in logistics, project management, and continuous improvement. Trusted to deliver high-quality outcomes in dynamic environments.

Overview

12
12
years of professional experience

Work History

Head of Operations Eastern Europe Region

SING GRAINS AND OILS PROCESSING Ltd.
09.2019 - Current
  • Operational Management: Oversee all business processes, ensuring effective prioritization and scheduling to optimize workflow.
  • System Efficiency: Ensure smooth operation of all systems and streamline operational processes by identifying and addressing inefficiencies.
  • Performance Metrics: Establish production KPIs and conduct quality assessments to enhance the efficiency of business procedures.
  • Financial Analysis: Monitor financial data and recommend actionable solutions to improve profitability.
  • HR Coordination: Collaborate with the HR department to align hiring plans with business objectives and community needs.
  • Stakeholder Engagement: Incorporate feedback from internal and external stakeholders into strategic planning initiatives.
  • Strategic Collaboration: Work with executive leadership to develop and implement strategies that drive business growth.
  • Data-Driven Optimization: Leverage analytics for data-driven decision-making, enhancing operational effectiveness.
  • Process Improvement: Introduce innovative initiatives that boost overall productivity and operational excellence.

Business Assistant

Sing Grains and Oils Processing Ltd.
08.2017 - 09.2019
  • Point of Contact: Serve as the primary contact for correspondence and phone calls, ensuring effective communication.
  • Translation Services: Provide accurate and timely translation of documents and communications.
  • Diary Management: Manage the Top Manager’s schedule, prioritizing commitments and planning time effectively.
  • Administrative Support: Offer comprehensive administrative assistance, including organizing meetings, conference calls, and special events.
  • Expense Management: Collate and file all expense reports, ensuring accuracy and timeliness.
  • Project Management: Oversee specific projects from inception to completion, meeting deadlines under pressure.
  • Communication Facilitation: Maintain strong relationships through written and verbal communication with colleagues, partners, and external organizations.
  • Delegation and Decision-Making: Deputize for the supervisor, making decisions and delegating tasks in their absence.

Front Office Agent

Cityhotel
07.2016 - 08.2017
  • Managed guest arrivals and departures, ensuring efficient check-in/check-out.
  • Processed payments and handled room assignments for pre-arrivals.
  • Addressed guest concerns and assisted with group check-ins.
  • Resolved conflicts and non-standard situations effectively.
  • Improved lost-and-found tracking, enhancing return rates.
  • Collaborated with housekeeping for timely room readiness.
  • Supported revenue management through booking analysis and pricing adjustments.

Administrative Assistant

Construction company «NKgroup»
01.2015 - 07.2016
  • Welcomed visitors and coordinated their accommodations.
  • Supported business trips (flights, visas, transfers, insurance).
  • Managed budget estimates and processed invoices.
  • Posted job vacancies and screened resumes.
  • Handled incoming/outgoing correspondence and packages.
  • Operated multi-line phone system, routing calls and greeting visitors.
  • Maintained confidentiality and secure filing systems.
  • Provided excellent customer service and built strong relationships.
  • Ensured accurate record-keeping and database management.

Event Specialist, Administrative Operations for Google performance days

Agency «Fun Berry»
12.2013 - 04.2015
  • Coordinated logistics for events, including participant accommodations.
  • Engaged with vendors and arranged security.
  • Led onsite execution, overseeing setup, breakdown, and troubleshooting.
  • Interfaced with clients to understand event objectives.
  • Managed event operations and logistics.
  • Enhanced guest satisfaction by addressing concerns promptly.

Admission Officer

Kyiv National Linguistic University
07.2012 - 07.2014
  • Supported student admissions and processed application forms.
  • Assisted students with enrollment form completion.
  • Developed communication and recruitment strategies to attract students.
  • Supported the Senior Admission Counsellor as needed.
  • Organized Open Days and provided exceptional customer service.
  • Created a tracking system for application statuses.
  • Assisted international applicants with visa requirements.
  • Coordinated orientation activities for incoming students.


Education

Graduate Certificate - Successful Negotiation

University of Michigan
Michigan
01-2023

Graduate Certificate - English Language And Culture

Oxford International Digital Institute
Oxford
10-2022

Graduate Certificate - Language Interpretation And Translation

Lakitelek Folk High School in Lakitelek
Hungary
08-2019

Master of Arts - Humanities

Kyiv National Linguistic University
Kyiv
01.2017

Bachelor’s degree - Philology, Bachelor of Arts (Philology)

Kyiv National Linguistic University
Kyiv
01.2015

Intensive Hungarian Language and Culture Course -

Eotwos Lorand University
Hungary
08.2014

Skills

  • Business Analysis
  • Organizational Development
  • Workforce Planning
  • Cross-functional coordination
  • Teamwork and Collaboration
  • Organizational Structuring
  • Relationship Building
  • Team Leadership
  • Operations Oversight
  • Decision-Making
  • Strategic Planning
  • Operations Management

Professionalpractice

  • Lyceum 112 named after Taras Shevchenko, Kyiv, Ukraine, 02/01/15, 03/31/15
  • Kyiv National Linguistic University, Kyiv, Ukraine, Teaching of the Hungarian language to II-III year students of German philology.
  • Eotwos Lorand University, Budapest, Hungary, 08/01/12, 08/01/13, 08/01/14
  • Lakitelek Folk High School, Lakitelek, Hungary, 08/01/19

Publications

Difficulties in teaching future teachers of the Hungarian language grammatical structure “feltételes mód”, Ukraine and the world: dialogue of languages and cultures, 06/11/16, Kyiv, Ukraine

Internship

Assistant in a Project team, Center of Innovations Development, http://cid.center/, 01/01/15, 06/30/15, Administrative work, Collection and processing data, Researching, Organization of events

Languages

Ukrainian
Bilingual or Proficient (C2)
Russian
Bilingual or Proficient (C2)
English
Advanced (C1)
Spanish
Upper intermediate (B2)
Hungarian
Intermediate (B1)

Timeline

Head of Operations Eastern Europe Region

SING GRAINS AND OILS PROCESSING Ltd.
09.2019 - Current

Business Assistant

Sing Grains and Oils Processing Ltd.
08.2017 - 09.2019

Front Office Agent

Cityhotel
07.2016 - 08.2017

Administrative Assistant

Construction company «NKgroup»
01.2015 - 07.2016

Event Specialist, Administrative Operations for Google performance days

Agency «Fun Berry»
12.2013 - 04.2015

Admission Officer

Kyiv National Linguistic University
07.2012 - 07.2014

Graduate Certificate - Successful Negotiation

University of Michigan

Graduate Certificate - English Language And Culture

Oxford International Digital Institute

Graduate Certificate - Language Interpretation And Translation

Lakitelek Folk High School in Lakitelek

Master of Arts - Humanities

Kyiv National Linguistic University

Bachelor’s degree - Philology, Bachelor of Arts (Philology)

Kyiv National Linguistic University

Intensive Hungarian Language and Culture Course -

Eotwos Lorand University

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Yulіia Dubyna