yulia Bazhina

• Detail-oriented Accounting Assistant with 7+ years of experience.
• Expertly handle accountants, payments, and refunds.
• Manage financial statements, bank reconciliations and payroll.
• Organize data for executives.
• Assist with preparation of financial audits and reviews.
• Maintain financial spreadsheets to track expenses.
• Liaise with foreign clients and suppliers.
• Mathematical skills with ability to manage complex systems and large amount of data.
• Proficient in MS Office, Tresor and Gesin.

• Event Management
• Knowledge of gaming industry, poker networks, poker rooms and their particular VIP offerings
• Build strong relationships with VIP clients and proactively consult them about VIP systems, rapidly changing promotions, bonuses at more than 20 poker rooms
• Drive VIP acquisition and VIP retention projects
• Coordinate, assist and consult customer care and other departments to ensure quality of overall VIPs' experience is excellent
• Contribute to efforts of local community management team in delivering high-quality product in terms of forum, education content, localization and community building
• Event management for VIP clients - plan, organize, promote and run events for various communities in different countries
• Detailed budget calculations up to 500.000$ and event coverage with 300 attendees
• Build even stronger personal and professional relationship with VIP clients
• Ability to produce results whilst working under pressure and be flexible and adaptable in fast changing environment
• Within 4 years I have built strong trusted relationship with the wide number of VIP clients around the globe
• Became well known through various projects, VIP events and advertising campaigns
• Developed and improved my poker skills and took part in few poker tournaments (example - WPT in Marbella and got in the money) in order to gain even better understanding of poker players' needs and win their trust

Reason for Leaving: High redundancy within a company, less opportunities for career development and relocation.

• Provision of well organised administrative support for various departments within a busy office dealing with health and safety and employment law
• PA duties such as creating weekly financial and sales referral reports for company directors
• Liaison with key clients in order to bring in new business
• Coordination of environmental management, health and safety and employment law seminars
• Service contract review
• Management of consultant's diaries, referrals and renewals
• Liaison with and make arrangements for important clients both by telephone and e-mail
• New business support and development administration
• Provision of a high class service for clients
• Adherence to strict deadlines
• Achievement of regularly reviewed targets
• Maintenance of high standards and a keen eye for detail

All of the above were performed to highly professional standard, this can be demonstrated by excellent references offered to me by senior colleagues. I also received an acknowledgment in mhl company magazine in recognition of exceptional work

Reason for Leaving: Moved to Surrey.

• Received intensive training in sales which provided me with essential skills in communication, leadership, tenacious and persistent approach to overcoming obstacles, personal commitment to self improvement, ability to work as part of a team and never ending desire to succeed
• Also was responsible for developing new business opportunities and maintaining long term client relations, dealing with some of the worlds largest and most innovative companies
• Business Development
• Undertook market research in order to develop business links

• Provision of first class customer service in a busy call centre environment
• Use of credit control systems
• Negotiation of payment arrangements
• Account tracking for renewal and cancellation purposes
• Rapid resolution of customers queries and complaints
• Management of client retention numbers
• Provision of technical support to clients by maintaining a thorough knowledge of ever changing systems, such as technical field enquiries, email configuration, connectivity, sales and fault issues
• Preparation of support department statistics
• Auditing of systems and practices to enhance services and office administration
• Keeping up to date with the systems of a sister company

I undertook my responsibilities to a high degree and this was recognised by senior management in my receipt of an award and also a personal letter from a customer

Reason for Leaving: Redundancy due to business relocation.

• Supervision of junior members of staff and other members of the team
• Proactive achievement of sales and services objectives
• Problem solving
• Administrative duties e.g
• Stock reviews and financial reports
• Dealing with customer complaints
• Cash handling and control
• Understanding and adhering to legal restriction
• Job at Pipex Homecall Group

• Developed IT skills, especially excel, access and outlook
• Strengthened spoken and written communication skills for business
• Gained valuable experience of the financial sector
• Dealt efficiently and effectively with members of the public
• Quickly mastered and used complex administrative systems
• Reason for leaving: Study in the UK
• Additional skills

• Undertook market research in order to develop business links between Russian and English companies. Part of my remit was to translate technical information and present the portfolio of a multinational railway company.
• Also represented a Russian company that places students in English Universities by negotiating deals between the Universities and students.