Reliable receptionist and barista experienced in creating welcoming atmospheres. Skilled in managing inquiries, resolving issues, and providing exceptional service to enhance customer satisfaction and loyalty.
Overview
1
1
year of professional experience
Work History
Receptionist
Hotel Victoria
Cadiz
01.2026 - 05.2026
Greeted guests upon arrival and provided friendly customer service.
Handled guest complaints and resolved issues with empathy and care.
Managed phone calls and directed inquiries to appropriate departments.
Barista
Costa Coffee
London
01.2025 - 04.2025
Assisted customers with menu selections and provided exceptional service.
Provided excellent customer service by responding to inquiries quickly and professionally.
Engaged with customers to create a welcoming atmosphere in the café.