Collaborated with sales and production teams for adjustment logistics operations in bulding industry (plants, warehouses, housing cooperatives, other construction objects).
Сoncluded long-term agreements and contracts with construction companies and manufacturing plants for the provision of logistics services.
Worked with trucks, flatbeds, low-loaders, and other types of transport to carriage construction materials, modular structures, and oversized cargo.
Developed relationships with suppliers and transport companies to negotiate better rates and services.
Maintained regular contact with delivery drivers to update customers on order statuses and communicate promptly about shipment delays.
Negotiated rates and contracts with transportation and logistics providers with favourable outcomes.
Delivered solutions to logistics problems while maintaining high levels of service within budgetary requirements.
Management Consultant
KonsnaBis Company
, Ukraine
05.2020 - 11.2022
Worked on the position of consultant Manager and sales Manager in business club for entrepreneurs.
Provided long-term support to business clients within the club and handled upselling of the club’s products and services.
Gathered client's feedback regarding the educational programs offered by the club.
Assisted in preparing presentations for conferences, focusing on the results achieved through the application of knowledge gained.
Managed client relationships, ensuring satisfaction through regular communication and updates.
Used exceptional networking and relationship-building abilities to nurture positive, professional stakeholder relations.
Trained and mentored junior administrative team members in procedures.
Handled confidential documents with discretion, maintaining privacy and security of sensitive information.
Sat in on meetings, hearings and conferences to document activities.
Retail Sales Manager
iphone&ipod accessories's Company
Los Ángeles, California, The USA
05.2010 - 02.2011
Conducted direct sales to the custumers in shopping centre, performed product and service demonstrations.
Hit sales targets by seeking opportunities to
Devised schedules for promotional activities centred on holiday sales and other cycles.
Direct sales and consultations upon the products, warranty and further maintenance.
Verified warranty details for defective items and replaced damaged or flawed products to keep customers satisfied.
Retail Sales Manager
Comfort Sea&Spa Company
Los Ángeles, California, The USA
05.2008 - 09.2008
Tracked sales performance against targets, providing regular reports to senior management.
Coordinated visual merchandising, ensuring displays were attractive with current promotions.
Resolved complex customer complaints, restoring confidence in the brand.
Direct sales, consultations upon the products, upselling and cross-selling.
Implemented a customer feedback system, using insights to drive continuous improvement in service delivery.
Education
Certificate of Higher Education - International Reations
National university «Kyiv aviation institute»
Kyiv
01-2012
Skills
Logistics coordination
Transportation management
Route planning and optimisation
Logistics analytics
Contract negotiation
Supplier relationship management
Budget analysis
Client relationship management
Conflict resolution
Team leadership
Efficient communication
Negotiation tactics
Multitasking proficiency
Languages
English
Upper Intermediate
B2
Ukrainian
Proficient
C2
Russian
Advanced
C1
Certification
Hypnotherapy and psychosomatics certified
international logistics certified
Interests
physical activities
handmade confectionery
handmade candles
psychology
Timeline
Management Consultant
KonsnaBis Company
05.2020 - 11.2022
Logistics Coordinator
own business
04.2014 - 08.2026
Retail Sales Manager
iphone&ipod accessories's Company
05.2010 - 02.2011
Retail Sales Manager
Comfort Sea&Spa Company
05.2008 - 09.2008
Certificate of Higher Education - International Reations