Wolfgang Lux

• Assisted in creating a suitable and tempting menu, while also organizing the kitchen and implementing HACCP standards to ensure a smooth opening phase.
• Successfully established a friendly atmosphere and developed strong customer connections in my role as restaurant manager.
• The coffee shop quickly established itself as a popular destination for both specialty coffee enthusiasts and soulfood lovers in the “Grätzl” (area).

• Managed portfolio of 60 apartments.
• Enhanced guest communication to ensure optimal customer satisfaction.
• Developed standardized procedures for quality control, resulting in improved product consistency and customer satisfaction.
• Managed service providers for housekeeping and maintenance operations.
• Established standardized purchase procedures to streamline purchasing process

• Co-founded nomi fashion jewelry label in summer 2015
• The journey included a highlight which was participating in the Austrian shark tank version “2 Minutes 2 Million” in 2019.
• Managed logistics accounting, social media marketing, and web shop operations at the company.

• Managed portfolio of 20 partner restaurants across 8 brands
• Prepared sales agreements/signings by introducing the brand
• Streamlined and optimized the integration process for new restaurants/brands
• Developed standardized procedures for quality control, resulting in improved product consistency and customer satisfaction.
• Ensured compliance with HACCP standards through effective control measures
• Conduct ongoing partner trainings.

Accorhotels made it a top priority to bring the F&B department in-house during the early phases of a comprehensive hotel renovation.

My core responsibilities

• Effectively implemented a strategy to revamp the entire F&B area
• Developed and executed a comprehensive strategy for the F&B concept
• Managed the entire F&B team in recruitment and leadership
• Streamlined and optimized the tableware and tabletop sourcing process
• Secured favorable selection and cooperation agreements with multiple producers, enhancing overall outcomes.
• Achieved significant improvements in performance by implementing quality management techniques and providing continuous on-the-job trainings to the staff.

Acted as an interface between the General Manager and outsourced departments Housekeeping and F&B at ACCORHOTELS.

• Implemented new LQA standards.
• Organized and executed training courses for employees from external companies.
• Managed orders, inventories, and month-end closing processes with efficiency.
• Enhanced online visibility through strategic management of social media platforms.
• Managed sustainability initiatives, resulting in cost savings and reduced environmental impact.
• Ensured consistent delivery of high-quality service through attention to detail.
• Developed and executed a successful Employee Incentive Program, resulting in increased productivity and job satisfaction.
• Implemented enhancements for in-room amenities.

• Chef
• Product Development
• Restaurant Manager

• Cooking Lessons
• Food Design

• Enhanced marketing and sales strategies, driving revenue growth
• Gained extensive experience in promoting winery's brand presence worldwide
• Streamlining transportation and warehousing processes
• Conducted wine tastings and guided cellar tours
• Tu Felix Austria: Managed marketing and sales activities for a collaboration of 9 wineries in Austria and Germany

• Austrian Wine Marketing Board's Former General Manager Bertold Salomon transformed the family winery into a successful venture by diversifying its product range to include wines from his Australian estate.
• Took first steps in the business world, expanding my skills as a Sommelier under his guidance.
• Represented the winery at national and international events
• Streamlining transportation and warehousing processes
• Conducted wine tastings and guided cellar tours
• Executed successful marketing and sales campaigns for a collective of 9 wineries across Austria and Germany.