Bilingual. problem-solving. manager skilled in operations and team building. HIGHLY ORGANIZED & EFFECTIVE TEAM LEADER WITH A PASSION FOR QUALITY
Overview
29
29
years of professional experience
Work History
Maintenance Manager
Vericast/Valassis
Miami Lakes
01.2020 - Current
Supervises trains and evaluates hourly and non-exempt associates and may lead other supervisors
Coaches, mentors, and trains associates to ensure successful performance
Partners with direct reports to complete the Performance Management Process, establish annual goals, and formally evaluating performance within established company timeframes
Makes recommendations on salary decisions for direct reports
Utilizes recognition tools to reward strong performance
Manages associate relations issues, including but not limited to corrective actions and terminations as appropriate and in compliance with Company policies and procedures
Coordinates labor resources to ensure all functions have an adequate number of associates to perform job responsibilities in a cost-effective manner
Trains associates on proper work techniques to support established systems
Ensures certification of all associates utilizing material handling equipment
Makes recommendations on hiring direct reports
Supports diversity and inclusion in the workplace
Educates others and builds a diverse workforce
Promotes, supports compliance initiatives, and participates in diversity programs at locations
Consistently and fairly administers company policies to ensure positive associate relations
Reconciles payroll entries with schedule/hours worked and tracks attendance if applicable
Ensures safety is a primary focus and concern for all associates and work is performed in a safe, appropriate manner
Support and updates safety requirements, enforces programs and completes accident investigations / corrective action
Responsible for supporting safety initiatives and safe working conditions; (e.g
Hazcom, Hazardous Energy Standard, machine guarding, etc.)
Ensure OSHA compliance; implement the Injury/Illness Prevention Program by providing a safe and secure environment for all associates through heightened safety awareness training and feedback of safe working techniques and housekeeping practices
Responsible for meeting the annual maintenance budgeted costs
Creates an annual maintenance budget for the branch and monitors it to achieve annual spending
Cost effective control of parts inventory in accordance with corporate operations policies and procedures
Develops and tests equipment improvements to continuously improve operational efficiencies and cost effectiveness of production
Responsible for the planning and execution of a quality preventative maintenance program to maximize equipment life and operational efficiencies according to Valassis and manufacturer specifications
Additionally, develop / maintain preventive maintenance (PM) database and PM work orders
Provides guidance and oversight on troubleshooting electrical/electronic and mechanical discrepancies
Assist Production staff on proper machine setups and training
Manages all requirements for facilities management and supervise information systems support for the site
Must maintain the facility in compliance with local, state, and federal codes and Valassis policies
Responsible for project/process management activities for larger scoped projects or processes with impact on multi-departments
Coordinates projects and layout planning with other plant departments; serves as Primary branch contact on contracts or projects and approves use of outside contractors
Develops capital programs with input from operational sections evaluates proposals for feasibility and determines if benefits/applications justify expenditures; compiles and submits recommendations to Plant Leadership
Other duties as assigned
Manufacturing Manager
Vericast
Miami Lakes
12.2018 - Current
Responsible for leading a line manufacturing organization which includes logistics, production, packaging, and distribution resources
Responsible for developing and/or implementing department level goals and objectives, which support delivery of assigned manufacturing performance goals
Monitors and analyzes daily, weekly, and monthly production results and takes necessary action to meet or exceed plant production standards while focusing on continuous improvement
Successfully communicates business requirements and related performance goals required to establish and sustain an engaged, high level of performance
Sets priorities for the supporting leadership team to ensure task completion and performance goal achievement
Plans, communicates, and distributes work activities to assigned leaders to ensure maximum efficiency in production and logistics
Manages, trains, and evaluates salaried and hourly associate performance
Coaches, mentors, and trains associates to ensure successful performance
Manages associates on proper work techniques to support established systems
Partners with direct reports to complete the Performance Management Process, establishing annual goals, and formally evaluating performance within established company timeframes
Works closely with Human Resources to consistently review, manage and resolve employee performance and relations issues, including but not limited to coaching corrective actions and terminations as appropriate and in compliance with Company policies and procedures
Consistently and fairly administers company policies, performance management, compensation, and engagement programs to ensure retention and positive employee relations
Supports diversity and inclusion in the workplace and ensures that all required compliance training is completed
Develops a strategy that assures on-time delivery of correctly produced client copy, while achieving plant goals and objectives
Ensures compliance with USPS regulations
Collaborates with maintenance team for equipment repairs and improvements
Responsible for project/process management activities for larger scoped projects or processes with impact on multi-departments
Leads the implementation of change management initiatives which fuel the focus on performance and process improvement initiatives
Always sustains safety as the #1 priority
Actively participates in the development of the annual plant safety program and the completion of all safety related training
Performs other duties as assigned by management to achieve overall objectives of the organization
Warehouse Manager
Valassis
Miami Lakes
07.2014 - 12.2018
Establish, implement, support, and fully understand processes, policies and regulations that relate to the warehouse function
Ensure all processes are documented and employees are well trained on them
Develop and implement corrective steps to ensure all areas achieve quality, cost, and productivity goals
This includes the timely and accurate receipt and storage of materials, providing production with accurate quantities and/or proper picking and ship-outs
Position may also include accountability for accurate weight verifications and the pulling of samples
Effectively manage change throughout the area of supervision and demonstrate continuous improvement concepts, ideas, and processes within the department
Set, monitor, and communicate department and individual goals to ensure all employees are aware of the department’s performance
Provide timely and consistent feedback, coach and motivate associates to exceed expectations
Administer corrective action and authorize terminations when appropriate
Complete performance evaluations in an effective and timely manner
Manage hiring and headcount
Identify department training needs and implement career development goals for employee growth
Assign staffing and work hours to complete daily workload schedules efficiently
Responsible for reconciliation of hours for payroll and tracking of attendance
Enforce in a firm and equal manner company policies and established rules
Manage inbound and/or outbound freight and communicate with production management and, as needed, assist with production’s scheduling of work
Manage shipping and/or distribution areas to ensure jobs or materials are received and shipped within pre-determined time frames
Oversee the follow-up on all internal, customer or vendor questions regarding receipt of goods and/or delivery performance
Maintain good relationships with all vendors
Take action necessary for proper resolution
Ensure all inventory management processes are followed so standard and customer-owned product system counts accurately reflect physical on-hand quantities
Accountable for the Inventory Control database and troubleshooting system failures; monitor to address good or bad trends in department performance
Accountable for safety and cleanliness of department
Ensure that all departments’ areas are kept clean orderly and maintained in the most functional manner
Maintain sound 5S practices throughout the entire area of supervision
This includes the efficient storage of materials, the effective set up of all work areas and periodic cleaning of floors, workstations and equipment
Ensure certification of all employees utilizing material handling equipment
Report accidents and any safety concerns to manufacturing and Human Resources
Ensure proper material disposition, disposal and recycling of excess
Perform other duties and special projects as assigned by management to achieve overall objectives of the organization
Production Supervisor
Valassis
Miami Lakes
02.2008 - 06.2014
Manage workflow, production & productivity
Enforce strict safety guidelines and company standards
Set daily/weekly/monthly objectives and communicate them to associates
Track results and determine production operation performance
Accomplish production staff results: efficiency, quality, and process cycle
Checks production output according to specifications
Identify issues in efficiency and suggest improvements
Help to resolve employee issues and disputes
Evaluates and establishes performance improvement plans
Operations Manager
SmartMail, LLC.
Miramar
06.2002 - 01.2008
Directed operations of a 25,000 sq
Ft
Mail sorting and distribution facility with 50+ employees
Reported to General Manager
Assisted General Manager and Regional Sales Managers with facility tours and presentations
Planned, developed, and implemented facility meetings, procedures, policies, and goals
Addressed and resolved personnel issues/conflicts (employee relations, performance management, etc)
Trained, coached, and motivated up to 50+ employees
Successfully managed facility in the absence of General Manager
Coordinated administrative duties and generated daily operations and production reports
Supervisor
Bank of New York
Lodi
02.2000 - 06.2002
Supervised team of five
Coordinated customer service operations
Vector and T.R.I.P.S
Return Item Notification, Image Capture Processing, Pre-Notifications, and Queue Processing
Assisted team with telephones customer inquiries and concerns
Maintained and personally handled a selected group of corporate accounts
Corporal, Specialist
United States Army
06.1995 - 06.1999
Planned, wrote, coordinated, and executed on-the-job training program for NBC personnel
Supervised and trained team of three engaged in highly sensitive and dangerous duties involving nuclear, biological, and chemical activities
Awarded “The Army Achievement Medal” while assisting over 300 soldiers and families claim over $20,000 dollars in federal tax refunds
Completed training with the 101st Airborne Division (Air Assault) at The Sabalauski Air Assault School
Awarded “The Army Achievement Medal” from the 10th Mountain Division at Fort Drum, NY
Awarded “The Army Achievement Medal” from the 101st Airborne Division Assault at Fort Campbell, KY