WINNIE ARNOLD
Barcelona
Summary
BA (Hons) Business Management student with a focus on Digital Business, Design, and Innovation. Proven skills in customer service, sales, and operations, complemented by experience in business development and analysis. Expertise in digital strategy and logistics operations, with hands-on experience in supply chain optimization and data-driven decision-making. Eager to contribute to impactful projects in an international environment while enhancing professional growth.
Overview
4
4
years of professional experience
1
1
Certification
Work History
OPERATIONS MANAGER
Labock Company Limited
06.2021 - 10.2025
- Company Overview: An international cargo services provider specializing in freight forwarding, Customs clearing, and inland transportation across global markets.
- Secured contracts with over 10 industrial clients, driving 30% year-over-year revenue growth totaling $2.5 million.
- Managed logistics for 9,000 tons of cargo across five countries, ensuring 98% on-time delivery rates.
- Oversaw customs clearance operations, achieving 100% compliance, reducing delays by 40%, and saving $10,000 annually.
Education
BBA - Business Management
European University Business School
Barcelona05.2026
High School - undefined
Baobab Secondary School
Bagamoyo07.2021
Skills
Soft skills
- Analytical thinking
- Problem solving
- Effective communication
- Leadership
Hard skills
- Data analysis
- Business strategy
- Logistics management
- Financial reporting
- Digital tools (CRM, SAP, Salesforce)
- Customer service
- Project management
Certification
- Import-export compliance
- Logistics and supply chain
- Trade documentation
- Contract negotiation
LANGUAGES
English, native, or bilingual proficiency
Bilingual or Proficient (C2)
Spanish - A1
Beginner (A1)
Accomplishments
05/2023
- Cost optimization reduced logistics expenses by 12% through supplier renegotiation and fuel-efficient routing
- High-value contract acquisition, secured long-term transport contracts with major industrial clients, increasing revenue by 30%, and optimizing fleet capacity
WORK PERMIT
Valid NIE
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- Member, EU Business School Student council
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Software
Microsoft Office (Word, Excel, PowerPoint) Google Workspace (Docs, Sheets, Drive) CRM Systems (Salesforce, HubSpot, Zendesk) SAP (basic knowledge) ERP Tools & Digital Filing Systems Communication Tools (Slack, Teams, Zoom)
Interests
Customer Experience & Communication Digital Innovation & Technology Travel & Cultural Exchange Entrepreneurship & Business Development
Timeline
OPERATIONS MANAGER
Labock Company Limited
06.2021 - 10.2025
High School - undefined
Baobab Secondary School
BBA - Business Management
European University Business School