William Peter Vendryes
Barcelona
Summary
Experienced recruiter with a robust background in customer service, education, and hospitality. Excels in problem-solving, communication, and enhancing team performance. Offers a unique blend of language proficiency and adaptability, ensuring excellence in client and candidate interactions across various sectors.
Overview
6
6
years of professional experience
Work History
Recruiter
Sago
Barcelona
01.2024 - Current
- As a market research recruiter, I contact potential participants and document their responses carefully.
- Conducted comprehensive market research and interviews, collecting critical data to shape client strategies. Enhanced participant engagement through personable interactions.
- I assist project managers and analyze data with tools such as Excel to uncover valuable insights for informed decision-making.
Content Moderator
Telus International
Barcelona
05.2022 - 12.2023
- Ensured online community safety by meticulously screening and reviewing French social media content, adhering to strict guidelines
- Researched, prevented, and solved challenges related to accounts
- Collaborated with team members to achieve quality objectives and standards
Hotel Support
WebHelp/Expedia
Barcelona
02.2022 - 04.2022
- Delivered exceptional customer service by swiftly resolving inquiries, enhancing customer satisfaction and loyalty.
- Identified opportunities to enhance customer satisfaction and implemented initiatives
- Supported advisors by providing solutions and addressing customer queries
French/English Teacher
Ranstad/O'Sullivan Learning Academy
Barcelona
02.2021 - 02.2022
- Utilized excellent communication skills to provide quality education in French and English
- Assisted students by addressing specific concerns and creating a positive learning environment
- Fostered linguistic context by incorporating cultural aspects into language instruction
Chef de Partie
Restaurant Somiatruites
Igualada
02.2020 - 02.2021
- Managed dessert preparation and multiple stations, maintaining smooth operations
- Ensured food portions were well-presented and managed supplies to prevent spoilage
Chef de Partie
Restaurant La Balsa
Barcelona
02.2019 - 01.2020
- Enforced strict quality standards, ensuring consistent food preparation and presentation
- Collaborated with front-of-house, improving operations and customer experience
Commis/Chef de Partie
Hotel Miramar Barcelona GL
Barcelona
08.2018 - 02.2019
- Prepared dishes according to recipes and chef's instructions
- Mentored and guided interns, ensuring precise preparation and presentation of dishes
Education
Bachelor of Arts - Hotel, Motel, And Restaurant Management
Escuela Universitaria Sant Pol De Mar
Barcelona, Spain12-2018
Google Data Analytics Professional Certificate -
Google
Food & Beverage Management -
Università L. Bocconi
Science & Cooking: From Haute Cuisine to Soft Matter Science - chemistry
HarvardX
Skills
- Data analysis
- Client Relations
- Team collaboration
- Recruitment Strategies
- Microsoft Excel
- Administrative skills
Hobbies and Interests
- Enthusiastically learning computer science and data-related topics.
- Avid reader, constantly expanding knowledge in various subjects.
- Dedicated to fitness and wellness through regular gym workouts.
- Passionate about playing the drums, showcasing creativity and musicality.
Languages
French
First Language
English
Proficient (C2)
C2
Spanish
Proficient (C2)
C2
Catalan
Upper Intermediate (B2)
B2
Timeline
Recruiter
Sago
01.2024 - Current
Content Moderator
Telus International
05.2022 - 12.2023
Hotel Support
WebHelp/Expedia
02.2022 - 04.2022
French/English Teacher
Ranstad/O'Sullivan Learning Academy
02.2021 - 02.2022
Chef de Partie
Restaurant Somiatruites
02.2020 - 02.2021
Chef de Partie
Restaurant La Balsa
02.2019 - 01.2020
Commis/Chef de Partie
Hotel Miramar Barcelona GL
08.2018 - 02.2019
Bachelor of Arts - Hotel, Motel, And Restaurant Management
Escuela Universitaria Sant Pol De Mar
Google Data Analytics Professional Certificate -
Google
Food & Beverage Management -
Università L. Bocconi
Science & Cooking: From Haute Cuisine to Soft Matter Science - chemistry
HarvardX
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