Wen Zhang

Duties:

• Directed planning and organisation of various Chinese cultural activities and dissemination efforts.
• Oversaw daily administrative responsibilities, particularly related to examinations.

Achievements:

• Executed planning and delivery of five cultural events, attracting up to 1,000 attendees at Chinese New Year which received interviews of local media and support from the mayor.
• Organised six large-scale exchange activities for 1,200 local residents.
• Coordinated and organized a team for 12 cultural experience classes.
• Produced event videos and managed social media operations, achieving 8 tweets with over 5,000 readers and 3,200 vedio views.
• Accumulated 400 teaching hours while maintaining an average attendance rate of 98%.
• Facilitated two contests, including Chinese Speech and Character Writing, engaging 90 students with judges rating 4.6/5.

Duties:

• Executed wedding pre-planning and preparation.
• Delivered exceptional customer service and conducted follow-ups.
• Managed general execution of wedding site.

Achievements:

• Successfully implemented 130 to 150 weddings within a year, with largest event featuring 50 tables, amounts up to 300,000 RMB.
• Recognised as champion in planning department for outstanding secondary sales performance
• Achieved net profit margins of 50-60% through secondary sales of wedding site decorations.
• Personalised wedding customisations, elevating customer satisfaction from 86.3% to 94.7%
• Received highest ratings for creative planning and process connection from clients.

Duties:

• Managed administrative affairs management,with coordinating meetings, record-keeping,production of various forms,budgeting and assisted accountant with expense reimbursements.
• Managed filing systems for all types of information to enhance accessibility.
• Supported Chamber's communication initiatives and investment promotion activities effectively.
• Organize industry information, policy documents, prepare event newsletters and publish information on various social media platforms

Achievements:

• Prepared and followed up 3 council meetings and 2 government commercial activities during the term of office, with an average of 90-120 visitors, and an average satisfaction rate of 4.7/5
• Published 5 high-quality industry information tweets, with a total readership of 4,500+ and an average retweet rate of 15 percent.
• Completed 6 high-efficiency matching email exchanges, facilitated official communication between 2 local government departments and the Chamber, and added 1 new cooperation project.
• Verified and updated the contact phone numbers and email addresses of 200 members; 100% accuracy of information.