Vanessa Rodriguez

• Consultancy on interior design projects delivering innovative and functional solutions focused on low budgets.
• Selected and sourced materials, furniture, decorative objects and accessories for aesthetically pleasing spaces.
• Customer attention.
• Customers in many cities around the world.

• Dog sitting, day care and long stays service and positive training.
• Natural dog food - personalized plan.
• 24/7 customer care - increased repeat business through exceptional customer service and creating a trusting environment for both owners and their pets.
• Enhanced client satisfaction by providing personalized and attentive care for their pets in a home environment.

• Training customers to support sales in a chain of payment solutions.
• Support, relationship and training of bank managers including analysis of results with emphasis on performance improvement.
• External commercial visits around 15 different cities.
• Annual sales planning, commercial actions, solutions and strategies to improve customer value.

• Strengthened client relationships through proactive communication and tailored solutions.

• Writing and creating content for fashion brands + improving the quality of website content.
• Consistently producing and reviewing high-quality, SEO-optimized content.
• Creation of product advertisements for all markets, including, among others, descriptions, titles, search terms taking into account excellent grammar and spelling.
• E-commerce design for photoshoots.
• Collaboration and interaction with cross-functional teams to produce engaging multimedia content.

• Management, organization and seamless execution of events tailored to clients needs.
• Developing intelligent solutions for the company and customers, including interfacing with colleagues and customers.
• Creation, management, negotiation and final approval of marketing in general, e-mail marketing and annual planning.

• Support and relationship with sellers and distributors, administration of incentive programs, e-mail marketing, budget planning and control.
• Improved network efficiency by designing and implementing optimal routing configurations.
• Collaborated with team members to troubleshoot and resolve complex routing issues, ensuring minimal downtime.
• Enhanced client satisfaction by meticulously planning and executing high-impact events.
• Delivered memorable corporate events by coordinating unique entertainment options and catering selections tailored to the audience''s preferences.

• Telemarketing service for one of the largest banks in Brazil.
• As my first job, working under pressure changed my life.
• Explanation and sale of promotions, insurance, products and benefits.
• Quick problem resolution.

• Improved call success rate with tailored scripts and persuasive techniques.