Volkan Keles

• Maintained Concur for travel and expense claims, adhering to Turkey's legal entity policy..
• Generated Concur user guide for end users.
• Clarified daily issues by communicating effectively with employees.
• Generated FAQ document and shared with all Bayer Turkiye employees.
• Controlled incoming and outgoing payments for employees and general ledger using SAP.
• Recorded customer payments, including cash, checks, and credit card transactions in SAP.
• Maintained records by microfilming invoices and tracking debits and credits.
• Summarized receivables by managing invoice accounts and preparing monthly transfer reports.
• Supported continuous improvement culture within Bayer EuroServices by applying problem-solving methodologies.
• Administered knowledge tools and provided training on Power Automate, Power Apps, and Data Quality.

• Purchasing Department of Science Institute. Import, Export and Customs management. I was responsible to purchase requests from laboratory managers. After that, I organize the documents for the customs office.

• Responsible for book sales and accounting for the Auditing and Contract Department.

• Managed multiple meetings for Fatih Project, ensuring effective communication and collaboration.
• Prepared payment documents for Auditing Department post-meetings to maintain financial accuracy.
• Enhanced accounting skills through practical experience in financial documentation and meeting management.

Administrating Journal of Veterinary, and Journal of Earth Sciences guides in Academic Journals Department. I was responsible for the process between article applications and publishing.

• I was supporting all departments in Yapı Kredi Bank - Emek Branch to expedite the work-flow between departments and calling bank customers to inform use credit.

• Creating local-national-international Youth Projects. I was also responsible for the Theatre groups and I created Forum Theatre public show with youngsters about against women violence.

• During my voluntary service in Latvia, I learned many things about cultural differences, entrepreneurship, xenophobia, human rights, European citizenship and active citizenship. I was responsible for Youth in Action Program aims. (New name; Erasmus+ Program) The aim of the program is to facilitate the engagement of youth in global peace and sustainable human development through volunteerism, bringing the voice of youth into the development discourse and helping young people to realize their full social, economic and human potential. I was managing English Club to develop English Practicing level with nonformal learning skills. I was also helping other small NGOs to create new local and national activities about Youth Problems. I made several presentations about Youth in Action Program and Turkey to teach the group about new opportunities and intercultural relations. I also designed the web site for NGO.

• Responsible for finding solutions to all kinds of computer problems and fix the problems. Office works.

• Responsible for measuring and collecting data of chair and bench length - width of all classrooms in Bilecik for Fatih Project.

• Responsible for finding solutions of all kind of computer problems and fixing the problems. Office works.

• Responsible for finding solutions to all kinds of computer problems and fix the problems. Office works.