Viola Parenti
Sassuolo
Summary
Adept at juggling multiple tasks, I enhanced service quality at Executive Spa Hotel by efficiently managing orders and ensuring customer satisfaction. My adaptability and strong work ethic were honed further as an Au Pair in France, where I developed critical communication skills and fostered cultural exchanges. My background showcases exceptional customer service and a proven ability to adapt to diverse environments.
Overview
1
1
year of professional experience
Work History
Server
Server at Executive Spa Hotel
09.2023 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Au Pair
Babysitter in France
01.2023 - 07.2023
- Enhanced cultural exchange experiences by sharing customs, traditions, and native language with host family members.
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Developed strong bonds with host family members resulting in lasting relationships beyond contract term.
- Developed bilingual abilities in Language through immersive conversation and activities.
Education
Laurea In Scienze Della Comunicazione - Comunicazione
Unimore: Università Di Modena E Reggio Emilia
Reggio Emilia Skills
- Strong work ethic
- Exceptional customer service
- Management skills
- Adaptability and flexibility
- Critical thinking
- Communication skills
Languages
English
Advanced (C1)
French
Upper intermediate (B2)
Spanish
Elementary (A2)
Timeline
Server
Server at Executive Spa Hotel
09.2023 - 07.2024
Au Pair
Babysitter in France
01.2023 - 07.2023
Laurea In Scienze Della Comunicazione - Comunicazione
Unimore: Università Di Modena E Reggio Emilia
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