MICROSOFT OFFICE PACKAGE
Hi, I’m
Viktoriya Alkhimova
RENTAL SALES AGENT
GRANADILLA DE ABONA
Summary
Personable Rental Sales Agent with 3 years of experience providing excellent customer service to individuals and businesses. Professionally represented company, handling all requests professionally and efficiently. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
26
years of professional experience
5
Languages
Work History
SIXT RENT A CARTENERIFE REINA SOFIA AIRPORT
Rental Sales Agent
01.2023 - Current
Job overview
- Drafted quotes, confirmed orders, and managed transfers to handle rental needs efficiently.
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Coordinated with sales teams and clients to manage inventory, adjust orders, and handle logistics.
- Complied with governmental and other regulatory agencies by following policies and documenting transactions.
- Placed sales calls and handled sales for incoming customer calls.
- Implemented rental asset processes and cleanliness standards.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Executed sales and marketing initiatives to increase revenue for company.
- Helped train new staff on company policies, procedures and standards, boosting productivity.
- Managed multiple tasks in high-volume environment.
- Implemented stock control systems for monitoring and requisitioning supplies.
- Determined clients' needs and helped select appropriate rentals fulfilling requirements.
3F RENT & SERVICELombardia
Rental Sales Agent
06.2020 - 11.2022
Job overview
- Executed sales and marketing initiatives to increase revenue for company
- Implemented rental asset processes and cleanliness standards
- Managed multiple tasks in high-volume environment
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment
- Carried out day-to-day duties accurately and efficiently
- Created plans and communicated deadlines to complete projects on time
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly
- Produced high-quality communications for internal and external use
- Executed record filing system to improve document organization and management
- Maintained company handbook to outline policies and provide insights to company mission and values.
Locauto Rent SPAMilan, Ferno
Rental Sales Agent
01.2012 - 01.2018
Job overview
- Resolved customer disputes to maintain positive relationships andincrease customer base
- Established positive flow of communication with agents, clients,attorneys and personnel involved in closing transactions
- Increased customer satisfaction by resolving issues
- Worked within applicable standards, policies and regulatory guidelinesto promote safe working environment
- Demonstrated respect, friendliness and willingness to help whereverneeded
- Created plans and communicated deadlines to complete projects ontime
- Worked flexible hours across night, weekend and holiday shifts
- Actively listened to customers, handled concerns quickly and escalatedmajor issues to supervisor.
Bookin' AgencyMilan
Model
01.1998 - 05.2013
Job overview
- Promoted products and services by posing for commercials, live shows and photo shoots
- Posed and strutted to demonstrate features such as garment quality, style and design
- Applied makeup in accordance with clothing style
- Maintained readiness for all jobs by keeping up with proper self-care and effective stress management strategies
- Designed personal body care plans to optimize health appearance
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Remained focused, motivated and professional throughout long shoots and events.
Education
A.Manzoni
Degree
01.2018 - 2007.04
Skills
Reservationsundefined
Software
Timeline
Rental Sales Agent
SIXT RENT A CAR
01.2023 - Current
Rental Sales Agent
3F RENT & SERVICE
06.2020 - 11.2022
A.Manzoni
Degree
01.2018 - 2007.04
Rental Sales Agent
Locauto Rent SPA
01.2012 - 01.2018
Model
Bookin' Agency
01.1998 - 05.2013
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