Victor Joseph Inamisami
ICT Support
Fuenlabrada,Madrid
Summary
Highly experienced in computer support and management with troubleshooting and resolving technical issues. Strong background in providing efficient and effective solutions to clients. Dedicated team player who is also not scared to take challenges alone when necessary to deliver great customer service.
Overview
26
26
years of professional experience
1
1
Certification
Work History
ICT Field Service Consultant
Stefanini Germany GmbH
08.2020 - Current
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Identified issues, analyzed information and provided solutions to problems.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Provide 1st and 2nd level support
- ServiceNow Ticketing System Management
- Demonstrated respect, friendliness and willingness to help wherever needed
- Excellent communication skills, both verbal and written
Head of Engineering/ Radiation Safety Officer
Vamed Engineering GmBH & CO KG Vienna
05.2013 - 02.2015
- Provided new employees with training and ongoing guidance on organizational procedures, policies and best practices.
- Changed unsafe practice in Radiological department of some Teaching Hospitals and carried out emergency procedure and identified training needs for their specific practices
- Provided practical advice on implementation of local rules and procedures of Regulatory Authority
- Project planning, negotiations and commercial offer to clients
- Provided daily clinical support for hospital technicians and staffs on different types of equipment
- Implementing, Installation, calibrations, project commissioning and handing over
- Monitoring HSE, Quality control, Quality Assurance
- Database Management System of all Hospital equipment & Monitored and coordinated repairs works and spare parts
- Logistics and Freight management of spare parts
- Assigned and coordinated field works
Director of Energy
Delta Energy Engineering
01.2012 - 02.2013
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Planning and commercial offer preparation
- Client interventions on Renewable Energy Project
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Developed and maintained courteous and effective working relationships.
Marine Engineer
Skolar Shipping Line Ltd
02.1997 - 02.1998
- Utilized best practices and troubleshooting techniques to resolve machinery issues.
- Oversaw preventive maintenance of air compressors and turbine generators.
- Performed general maintenance and repairs of 3686 Hp Engines, 250 kva Rolls Royce generator, 250 kva and 350 kva Caterpillar Engines
- Installation and repairs of all industrial Machineries such as Pumps, Compressors, Turbo Chargers, Heat Exchangers, Industrial Steam Boilers and Air Compressors
Education
Intelligent Transport Systems
The University of Applied Sciences Technikum
Vienna Austria10.2018
Radiation Protection Officer
RNA Safety International,
Dubai, UAE07.2013
Master of Science - Biomedical Engineering
The University of Applied Science Technikum Wien
Vienna Austria09.2012
Intercultural Communication
The University of Applied Sciences Technikum
Vienna, Austria07.2010
Software Project Management
CESAP- Centrope Summer Academy
Vienna, Austia08.2009
Project Simulation
CESAP- Centrope Summer Academy
Vienna, Austria08.2009
Hardware And Network Technology
Berufsförderungsinstitut
Vienna, Austria06.2007
Bachelor of Science - Marine Engineering
The University of Science & Technology
Port-Harcourt,Nigeria02.1997
Skills
- Software and Hardware Issues
- Technical Support Triage
- Hardware Components
- Remote System Analysis
- Microsoft Active Directory
- VPN Configurations
- Support Ticket System Management
- Help Desk Support
- Printers and Peripherals
- Resolve Technical Problems
- CISCO Installations
- Switches and Routers
- Microsoft Windows and Office
- Troubleshooting Network Issues
- Configuring Devices
- Mobile Phones configurations
Certification
- Google IT Support Professional Certificate, Coursera - [5 Months]
Chess, Hiking
Active Chess player and loves Hiking
Languages
English
Bilingual or Proficient (C2)
German
Upper intermediate (B2)
Spanish
Beginner (A1)
Timeline
ICT Field Service Consultant
Stefanini Germany GmbH
08.2020 - Current
Head of Engineering/ Radiation Safety Officer
Vamed Engineering GmBH & CO KG Vienna
05.2013 - 02.2015
Director of Energy
Delta Energy Engineering
01.2012 - 02.2013
Marine Engineer
Skolar Shipping Line Ltd
02.1997 - 02.1998
Intelligent Transport Systems
The University of Applied Sciences Technikum
Radiation Protection Officer
RNA Safety International,
Master of Science - Biomedical Engineering
The University of Applied Science Technikum Wien
Intercultural Communication
The University of Applied Sciences Technikum
Software Project Management
CESAP- Centrope Summer Academy
Project Simulation
CESAP- Centrope Summer Academy
Hardware And Network Technology
Berufsförderungsinstitut
Bachelor of Science - Marine Engineering
The University of Science & Technology
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