Victoria Sales Zarco
VALENCIA
Summary
Proven HR and Administration Manager with a track record of enhancing operational and growing efficiency at Xplore Group Spain. Expert in fostering interdepartmental collaboration and spearheading initiatives that boost morale and productivity. Skilled in office management and human resources, adept at negotiating. Demonstrates exceptional organizational and multitasking abilities.
Overview
22
22
years of professional experience
Work History
HR and Administration Manager
Xplore Group Spain
09.2021 - Current
- In charge of hiring processes and vendor relationships to maintain smooth operations for company. Screening, interviewing, and onboarding new staff members.
- Employee Management, control of Holiday, sick days, special leaves, payslips, health insurance, personal expenses, labour risks.
- Ensured compliance with relevant HR laws regulations by developing robust policies procedures governing administrative operations within the company.
- Promoted a positive workplace culture, implementing initiatives aimed at boosting morale and job satisfaction.
- Management of office purchases.
- Invoicing receivable and payable.
- Organizing travels and teambuildings for the team.
- Facilitated interdepartmental communication by organizing regular meetings, fostering collaboration and cohesive decision-making across the organization.
- Negotiated favorable contracts with vendors for office supplies and services.
- Organized corporate events such as conferences and workshops in the University that fostered professional development among staff members.
- Attending to Job Fairs for promoting the company.
- Social media.
- GDPR.
Events and Groups Manager
Hotel Sercotel Sorolla Palace
09.2011 - 08.2021
- Coordinating the hotel events and groups department (4 people).
- Responsible for the internal coordination between the hotel departments, supervising the services, accommodation, catering and Av equipment that the hotel provided to the client.
- Supervising and doing quotations, site inspections, contract negotiations with the clients. Taking care of the timeline development and budget administration for the conventions, meeting and social events that took place at hotel
- Event billing supervision.
- Ensuring customer satisfaction and high-quality service delivery by maintaining open lines of communication, and supervising event´s development.
- Management of marketing campaigns.
- Contract management with suppliers.
Operation´s Manager Assistant
Gourmet Catering & Espacios
09.2010 - 08.2011
- Supporting the operation´s manager duties.
- Event planning responsible for the most important trading accounts, organizing events in the company venues.
- Weekly sales control meeting with the sales department.
- Coordination of the marketing department and social media communications.
- Doing quotations, site inspections, contract negotiations, and coordinating the development of the events in the company venues.
Event Manager
Hotel Sercotel Sorolla Palace
12.2006 - 09.2010
- Coordination and organizing conferences, conventions, meetings, accomodations groups and social events that took place at hotel
- Handling quotations, contracts and memorandums for the events.
- Supervising the smooth running of events.
- Event billing supervision.
Manager´s Assistant Martinez Y Ojeda Abogados
Martinez Y Ojeda Abogados
04.2006 - 07.2006
- Reception Desk : responded to and directed incoming calls and other communication.
- Utilized Microsoft office to create and edit correspondence, documents.
- Scheduled meetings and managed calendar.
- Resolved basic office duties: meals, purchases.
- Coordinated and scheduled travel arrangements and managed expense documentation for reimbursements.
Assistant in Events and Sales Department
Hotel Abba Acteon
02.2003 - 06.2005
Internship Events Department
Hotel Abba Acteon
02.2002 - 12.2002
Education
Bachelor´s Degree in History of Arts - Art History, Spain
University of Valencia
Valencia06.2004
Tourism Management
IES Benlliure
Valencia06.2002
Skills
- Office Management
- Human Resources Management
- Customer oriented
- Sales
- Travel Arrangements
- Organization and Multitasking
Languages
English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)
Timeline
HR and Administration Manager
Xplore Group Spain
09.2021 - Current
Events and Groups Manager
Hotel Sercotel Sorolla Palace
09.2011 - 08.2021
Operation´s Manager Assistant
Gourmet Catering & Espacios
09.2010 - 08.2011
Event Manager
Hotel Sercotel Sorolla Palace
12.2006 - 09.2010
Manager´s Assistant Martinez Y Ojeda Abogados
Martinez Y Ojeda Abogados
04.2006 - 07.2006
Assistant in Events and Sales Department
Hotel Abba Acteon
02.2003 - 06.2005
Internship Events Department
Hotel Abba Acteon
02.2002 - 12.2002
Bachelor´s Degree in History of Arts - Art History, Spain
University of Valencia
Tourism Management
IES Benlliure
Similar Profiles
Kathylene MukisaKathylene Mukisa
Real Estate Administrative Assistant at Spain Easy Moves GroupReal Estate Administrative Assistant at Spain Easy Moves Group
Emmanuela Sanchez NoackEmmanuela Sanchez Noack
Financial Consultant / Operator Analyst at Flexicar Group SpainFinancial Consultant / Operator Analyst at Flexicar Group Spain
Temitope Akanji SanniTemitope Akanji Sanni
General Manager - Nigeria Market at Eva Group (Spain)General Manager - Nigeria Market at Eva Group (Spain)