Victor Biasi Silva
Waiter
Summary
Organized waiter with experience in spanish restaurants environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
After three years as waiter i took the opportunity to became a Real Estate Agent skilled at evaluating and marketing investment properties through large scale open houses. Expertly analyzes comparable property, short sale and foreclosure statistics to realize clients' best possible financial return. Well-developed network of real estate professionals, mortgage lenders and inspectors.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
3
3
Languages
Work History
Restaurant Waiter
Vips Restaurant Heron City
03.2019 - 08.2019
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Cultivated warm relationships with regular customers.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Bar Waiter
LOUNGE BAR VALHALLA LAS ROZAS
01.2021 - 02.2022
- Collected dirty flatware and glassware to deliver to sanitizing station.
- Built solid rapport with many frequent patrons to cultivate guest loyalty.
- Maintained clean and organized bar area.
- Served alcoholic and non-alcoholic beverages in bar environment.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Anticipated guest needs and provided proactive service.
Restaurant Waiter
Calixta Gastrobar
08.2019 - 10.2019
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Used cash registers and credit card machines to cash out customers.
Restaurant Waiter
Restaurante BrasayLeña, Gran Plaza 2
12.2019 - 01.2021
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Answered customers' questions, recommended items, and recorded order information.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
- Trained new waitstaff on proper food handling, customer service and safety procedures.
Real Estate Agent
REAL ESTATE CONSULTING LAS ROZAS S.L
04.2022 - 04.2023
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Coordinated employee training programs to improve productivity and performance.
Education
High School Diploma -
IES EL BURGO-IGNACIO ECHEVERRÍA
LAS ROZAS DE MADRID 09.2014 - 06.2019
Associate of Science - Administrative Assistance And Secretarial Science
IES ISLAS FILIPINAS
MADRID 10.2020 - 07.2022
Skills
Self-Motivated
Accomplishments
- Qualification to the U-17 national fencing tournament of
Valladolid in 2016. - Qualification to the Barajas SUB-17 international tournament in
2016.
CrossFit, Climbing and Running
On my free time i do one of this three activities
Timeline
Real Estate Agent
REAL ESTATE CONSULTING LAS ROZAS S.L
04.2022 - 04.2023
Bar Waiter
LOUNGE BAR VALHALLA LAS ROZAS
01.2021 - 02.2022
Associate of Science - Administrative Assistance And Secretarial Science
IES ISLAS FILIPINAS
10.2020 - 07.2022
Restaurant Waiter
Restaurante BrasayLeña, Gran Plaza 2
12.2019 - 01.2021
Restaurant Waiter
Calixta Gastrobar
08.2019 - 10.2019
Restaurant Waiter
Vips Restaurant Heron City
03.2019 - 08.2019
High School Diploma -
IES EL BURGO-IGNACIO ECHEVERRÍA
09.2014 - 06.2019
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