Victor Serra Rovira
Barcelona
Summary
Versatile person capable of multitasking. With extensive experience in work environments where commitment and the ability to work as a team are valued. I am characterized by my dynamism, proactivity and enthusiasm. Able to assume responsibilities and make decisions with solvency. Excellent communication and customer service skills. Ability to lead and take pressure.
Overview
5
5
years of professional experience
Work History
Sales Manager
Engel Energy
03.2020 - Actual
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Evaluated performance against goals and implemented appropriate development plans.
Sales Representative
Preco Energy S.L.
09.2019 - 03.2020
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
Sales Manager
MENG FU S.H.L
01.2016 - 06.2019
- I started as a salesperson and after a few months I was assigned to the Catalonian delegation.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Evaluated performance against goals and implemented appropriate development plans.
- Conducted team meetings weekly to reinforce goals and objectives and set clear expectations about policies and procedures.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Segundo de cocina
Restaurante Baileys
10.2014 - 11.2015
- Thanks to the hours spent in my father's restaurants, by my 24 years I had enough practice to play a middle position in a restaurant. So I decided to experience a stage outside my country to improve my English.
Education
Master Marketing -
Escola Universitaria Formatic Barcelona
Passeig de Gracia 66, Barcelona, Barcelona2014
Administración y Dirección de Empresas -
Universitat de Barcelona
Barcelona2013
Bachillerato -
Escola Pia Balmes
Balmes, Barcelona2008
Skills
- Pressure tolerance
Negotiation techniques
Commitment and leadership
Responsible and decisive attitude
Team management
Achievement orientation
Initiatives
Empathy
B2B sales
Financial sales
Aptitude for finance
Microsoft Office
Languages
Inglés
Intermedio alto
B2
Español
Bilingual or Proficient (C2)
Catalán
Bilingual or Proficient (C2)
Timeline
Sales Manager
Engel Energy
03.2020 - Actual
Sales Representative
Preco Energy S.L.
09.2019 - 03.2020
Sales Manager
MENG FU S.H.L
01.2016 - 06.2019
Segundo de cocina
Restaurante Baileys
10.2014 - 11.2015
Master Marketing -
Escola Universitaria Formatic Barcelona
Administración y Dirección de Empresas -
Universitat de Barcelona
Bachillerato -
Escola Pia Balmes
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