Victor Mastronardi Aguilar
Benijofar
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
I have a forklift driving license and driver's license since I was 18 years old.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Online Travel Agent
Costa Travel
08.2023 - 05.2024
- Prioritized client safety and well-being by staying up-to-date on travel advisories and providing appropriate guidance during trip planning.
- Collaborated with team members to design unique travel packages tailored to individual preferences.
- Developed strong relationships with suppliers, securing competitive rates for clients on flights, accommodations, and excursions.
- Assisted clients in obtaining necessary documentation such as visas or passports for international trips efficiently.
Brand Representative Spain
Alpenplus
03.2022 - 08.2023
- Collaborated with team members to develop innovative marketing strategies for promoting the brand.
- Provided excellent customer service, resulting in positive feedback and repeat business.
- Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.
- Utilized social media platforms effectively to promote brand messaging and attract new followers.
- Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
Installer Helper
MAS Reforms
02.2021 - 03.2022
- We worked for Leroy Merlin , in all its facilities in the area, working for 3 cities, in a team of 16 people. I lead a team of Handymen
- Increased productivity by maintaining a clean, organized workspace throughout each project''s duration.
- Ensured customer satisfaction through meticulous workmanship, resulting in positive feedback from clients postinstallation.
- Facilitated smooth communication between team members, coordinating tasks effectively for optimal results.
- Participated in regular training sessions to stay up-to-date on industry standards, best practices, and new product offerings related to installations.
- Elevated teamwork capabilities through effective communication of task expectations, progress updates, and collaborative problem-solving discussions among team members during installations.
Group Business Manager
Avion Latino
01.2018 - 03.2020
- Troubleshot complex issues as they arose, drawing upon problem-solving skills to develop innovative solutions that addressed the root cause.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Organized regular team meetings to review performance metrics, discuss progress towards goals, and address any challenges or concerns.
Education
Associate of Arts - Graphic Design
Universidad Nacional Del Litoral
Santa Fe, Argentina01.2008
High School Diploma -
EPET Nº 178
Santa Fe, Argentine12.1998
Skills
Power Tool Operation
Positive Attitude
Customer Relations
Customer Service
Work Orders
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
Certification
DNI: 74379569F
Driver's license: B1 since 1997
Nº de la Seg. Social (NUSS): 031045044000
Languages
Spanish
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Online Travel Agent
Costa Travel
08.2023 - 05.2024
Brand Representative Spain
Alpenplus
03.2022 - 08.2023
Installer Helper
MAS Reforms
02.2021 - 03.2022
Group Business Manager
Avion Latino
01.2018 - 03.2020
Associate of Arts - Graphic Design
Universidad Nacional Del Litoral
High School Diploma -
EPET Nº 178
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