Vic Anthony M. Villar
Davao City
Summary
To be able to work with a good corporation that would further develop my interpersonal skills as a professional individual and allow me to contribute to the success of that corporation. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
17
17
years of professional experience
Work History
Appointment Setter
Clearview Merchant Consulting
Austin
05.2023 - 12.2023
- Made phone calls and sent emails to establish leads.
- Adhered to company policies when scheduling appointments for customers.
- Provided delay updates and information regarding special circumstances.
- Prepared reports on daily sales activities for senior management review.
Project Manager
Miki Pro New Zealand Based
Auckland
06.2022 - 04.2023
- Conducts daily meetings, Submit daily reports, Present new updates, Conducts training, Weekly client meeting
- Focused on project monitoring and management by developing forecasts and tracking expenses.
- Developed solutions to project risks and issues, meeting quality and timeline goals and objectives.
Real Estate Appointment Setter
One Oak Capital
05.2022 - 06.2022
- Cold calling, Appointment setting
Appointment Setter
Complete Meddicare Insurance
02.2020 - 03.2021
- Call prospect / clients to set an appointments for our sales specialist
Search Engine Optimization / Virtual Assistant B2B
Auburn Business LLc.
10.2012 - 01.2015
- Provides efficient counts of clients ranking in Google Search Engine, Sends report everyday
Hilton Hotels Reservation and Customer Care Specailist
Intelenet Global Services Philippines
04.2011 - 10.2011
- Provides costumer service, Attained daily target sales, Ensured good quality calls with each costumer
Inbound Sales / Costumer Service - Netgear Prosafe
Cybernet Slash Support Corp.
10.2010 - 06.2011
- Provides costumer service, Attained daily target sales, Ensured good quality calls with each costumer
Symantec Essential Horizon Subject Matter Expert
Sutherland Global Services
01.2008 - 06.2010
- Floor support for 20 agents, Taking supervisor calls, Conduct post-shift and pre-shift huddles or meetings, Monitoring and attaining expected team's metrics, Provides one-on-one coaching
Team Coach - Appointment Setter
DFTCC QualiServ Contact Solution
04.2007 - 12.2007
- Taking turnover calls, Closing deals for appointment settings, Achieving target sales (monthly), Assisting trainers in providing effective strategies in making sales
Education
B.S. Biology -
Ateneo de Davao University
Graduate -
Davao City National High School
Graduate -
Saint Francis Xavier Learning Center
Skills
- Clear Communication
- Positive Attitude
- Customer Service
- Telephone Etiquette
- Overcoming Objections
- Customer Conflict Resolution
- Qualifying New Leads
- Generating Leads
Personal Information
- Place of Birth: Davao City, Philippines
- Date of Birth: 08/12/86
- Marital Status: Single
References
- Micah Cangrejo, Real Estate Broker, +639276136986
- J. Keith Maxwel, CEO / Auburn Business LLC, Auburn, Al, 334-332-9081
- Marko Caesar Millares, CCOD / Real Time Analyst (Specialist), Symantec Essential Horizon and Norton Live Account Sutherland Global Services, +639324464442
Timeline
Appointment Setter
Clearview Merchant Consulting
05.2023 - 12.2023
Project Manager
Miki Pro New Zealand Based
06.2022 - 04.2023
Real Estate Appointment Setter
One Oak Capital
05.2022 - 06.2022
Appointment Setter
Complete Meddicare Insurance
02.2020 - 03.2021
Search Engine Optimization / Virtual Assistant B2B
Auburn Business LLc.
10.2012 - 01.2015
Hilton Hotels Reservation and Customer Care Specailist
Intelenet Global Services Philippines
04.2011 - 10.2011
Inbound Sales / Costumer Service - Netgear Prosafe
Cybernet Slash Support Corp.
10.2010 - 06.2011
Symantec Essential Horizon Subject Matter Expert
Sutherland Global Services
01.2008 - 06.2010
Team Coach - Appointment Setter
DFTCC QualiServ Contact Solution
04.2007 - 12.2007
B.S. Biology -
Ateneo de Davao University
Graduate -
Davao City National High School
Graduate -
Saint Francis Xavier Learning Center
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