Velit Cortez Mendez

• Manager of the SAP BTP & Innovation teams (56 people)
• Financial control and management of the area
• Generate, support, and sustain business opportunities
• Lead customer innovation initiatives
• Lead projects in SAP, S4 Migrations, BTP, Integration Suite, RPA, Mobile Services, WorkZone, App Dev, AI, Joule, and others
• Lead Process Integration and Optimization Initiatives
• Supervise and control technology partners
• Line Manager Role

Achievements: Congratulations for leading projects SAP with Santander

• Lead the SAP Delivery team (15) and oversee the iCenter (52)
• Responsible for budgeting SAP Projects, AWS, Google, Microsoft Azure and others
• Responsible for the annual operating budget (POA) of assigned accounts and the forecast
• Lead SAP projects for example S4 HANA Migration, Cloud (AWS, Google, Azure), Integrations and SAP BTP
• Responsible for evaluating and participating in client RFPs and proposing technical, functional, and cost-effective solutions
• Executive management with partners, suppliers, and clients
• Responsible for SLA compliance.

Achievements: Acquiring new clients such as CEPSA, Gestamp, ROCA and others.

• Lead the various assigned teams in the Cloud, SAP, Monitoring, and Database areas (28)
• Responsible for project financial estimates
  Lead the implementation of SAP S4 HANA, Cloud (AWS, Google, Azure), Dynamics 365, Integrations, Migrations, Development, and Innovation projects
• Ensure SLA compliance
• Lead and direct the Cloud & SAP team
• Present executive reports to clients and internally
• Defend commercial proposals

Achievements: Contract renewal with BERGE. Professional growth of three SAP team members

• Responsible for the SAP Applications, Security, Innovation, Infrastructure, and Communications teams (42)
• Responsible for managing the annual area budget (POA) and the ICT Strategic Plan
• Planning and directing infrastructure, i+D+i, SAP ERP, Digital Transformation, Integrations, SAP Development, Digitalization, and Big Data projects
• Responsible for defining, implementing, and managing services
• Researching and analyzing technological innovation proposals to implement new projects
• Responsible for the Disaster Recovery Plan

Achievements: Successful migration of the Group's companies to SAP S4. Successful digital transformation.

• Lead the SAP Migration Project, budgeted at $8 million
• Lead the SAP Quality Assurance Project, budgeted at $1 million
• Lead, supervise, and manage the SAP Managed Hosting Service with Telefónica, IBM, BDO Consulting, KPMG, and others
• Prepare the Terms of Reference (TORs), review the technical proposals, and documentation required for contract signing
• Participate in the Production Go-to-Production Control Committees

Achievements: Congratulations from the Finance Manager for successfully completing both complex projects within the agreed timeframe.

• Lead the process team (12)
• Responsible for the IBM India Global Change process
• Lead the Change Committees and PIR
• Lead process and automation projects using IBM tools aligned with each client's needs
• Report globally on metrics for Incidents, Changes, and Problems for all clients.
• Incident Manager and Problem Manager roles

Achievements: Reduction of up to 60% in incidents generated by changes.

• Lead the technical team dedicated to the Romero Group Project (12)
• Semi-Senior Support: Databases, SAP S4 HANA, Fiori, ECC, BW, HANA, PI, SCM, SMP Mobile, SCM, Oracle, RAC, Cloud (Azure, AWS, GCP)
• Support semi-senior of requirements, incidents, changes and projects
• Management of client meetings to determine process improvements and business opportunities
• Administration and maintenance of Windows Server and Linux Red Hat operating systems
• Manage configuration and support tasks (CISCO, Security (Firewall), HP and Dell Servers, Storage, HP)

Achievements: Promoted to Change & Release Manager

• Focal SAP dedicado al Proyecto Grupo Romero.
• Liderar el equipo de Operación SAP del Proyecto Grupo Romero
• Gestionar y atender los requerimientos, incidentes y problemas más complejos sobre administración de las aplicaciones SAP (ECC, BW, CRM, SLT, SCM, DEX, PI, BO, BPC, Solman), la Base de Datos (SQL, SyBase, Oracle, RAC, HANA) y Plataformas (Linux, Aix, AS400, Windows).
• Proponer mejoras y atender trabajos calendarizados como Upgrade Kernel, Support Package, Copia Homogénea, Copias Heterogéneas, Instalación de nuevos componentes, Copia de Mandante, etc.
• Interactuar directamente con el Country Leader SAP y Service Managment.

• IT Analyst for all IBM SAP clients
• Execution of functional tests, verifications, and validations.
• Selection of the most efficient hardware and software for the type of system to be implemented in SAP and external systems.
• Design, implementation, documentation, and maintenance of IT systems.
• Automation of support tasks.
• Support to Requirements, Incidents and CAU

Achievements: Promoted to Technical Leader.

Rol Database Administrator SAP, Oracle, Spring