VANNESSA SANDOVAL
Spanish
Summary
Enthusiastic and highly efficient professional, customer orientated and with a long experience in Food and Beverage and hospitality environments; my communication and organizational skills help me deliver the best and most personalized service
Overview
18
18
years of professional experience
1
1
Certification
Work History
Butler
Riverside Cruises
Rhone, France
03.2025 - Current
- Creating tailored experiences for guests by attending preferences and communicating them to restaurant as well as Housekeeping departments
- Assisting guests with packing and unpacking, coordinating reservations and excursions, to ensure a seamless and stress-free stay
- Delivering exceptional in-room dining services designed to leave a lasting impression on guests
Chalet Host
Bramble Ski
Verbier, Switzerland
12.2024 - 01.2025
- Curating a warm, home-away-from-home ambiance through elegant table settings, refined après-ski welcomes, and luxurious yet comforting dining experiences
- Preparing breakfast to a high standard, assisting with housekeeping duties, and ensuring the chalet maintains an impeccable and inviting presentation at all times
Butler
Private, UHNW
KSA
01.2023 - 07.2024
- To provide a unique dining experience that meets and anticipates the needs and preferences of the Principal and their guests
- In constant communication with Housekeeping and other relevant departments to ensure all areas around the household are kept pristine
- To create memorable events from the start, including provisioning, menu planning, decorations and service
Sommelier
Garage Bar
Madrid, Spain
03.2022 - 09.2022
- Restaurant specialized in NATURAL WINES
- Wine service, pairing and upselling
- Being knowledgeable about all the wines available, their origin, characteristics and being able to give advice and helping costumers based on their personal taste
- Responsible for the wine cellar
Specialty waitress
Crystal Cruises
05.2018 - 02.2022
- To ensure guest's satisfaction in Prego, Specialty Restaurant known for its high service standards
- Cooperating with other restaurants and being knowledgeable about the products, preparations and services offered in the different venues
Sommelier
Restaurante Casa Elena - Cabañas de La Sagra
Spain
06.2020 - 06.2021
- Wine service in a fine dining environment, often including decanting, besides paring and recommendations
- Helping with the food service when needed, specially presenting the plates in mirror service along with the waiter
Waitress/ Sr.waitress
Crystal Cruises
10.2016 - 05.2018
- To ensure guest's satisfaction on a daily basis, by following company standards
- Exhaustive menu knowledge in a constantly changing environment, where both speed and elegance are a must during service
Waitress/ Sr. Waitress
Seabourn Cruise line
10.2015 - 02.2016
- To ensure guest's recognition
- Follow up management instructions in a timely manner, understanding that this and teamwork are the only way to an efficient operation
Bar manager
Bellini bar
Paceville, Malta
01.2014 - 09.2015
- Check that costumer service standards are set, implemented and monitored
- Demonstrate a perfect knowledge of all beverages in the bar, how beverages are prepared (to recipe) and presented, and training bar staff to posses this knowledge
F&B Supervisor
Hilton Buenavista
Toledo, Spain
05.2011 - 12.2013
- Work in cooperation with the Executive chef on new products, menus and promotions
- To manage a large team, dividing tasks and delegating to make the operation as smooth as possible
Waitress
Hilton Buenavista
Toledo, Spain
06.2010 - 05.2011
- To provide food and beverage services for our distinguished clients in this 5 stars GL hotel
- Respond to guests requests in a timely and friendly manner
Waitress
Horse riding club Griñón
Griñón, Spain
11.2007 - 01.2010
- To meticulously follow classic dining protocol, including silver and Russian service
Skills
- Impeccable presentation
- Hard Worker
- Team Player
- Excellent References
- Confident in all service styles
- Healthy way of life
Certification
- Certified Sommelier
- Certified Bartender
- Certified Barista
- Flower Arrangement certificate
- Cheese knowledge and tasting course
- Food Safety Level 2
- Degree in Spanish language and literature
- STCW and Security Awareness
- Driving License
- C1/D & B1/B2 in hand
Timeline
Butler
Riverside Cruises
03.2025 - Current
Chalet Host
Bramble Ski
12.2024 - 01.2025
Butler
Private, UHNW
01.2023 - 07.2024
Sommelier
Garage Bar
03.2022 - 09.2022
Sommelier
Restaurante Casa Elena - Cabañas de La Sagra
06.2020 - 06.2021
Specialty waitress
Crystal Cruises
05.2018 - 02.2022
Waitress/ Sr.waitress
Crystal Cruises
10.2016 - 05.2018
Waitress/ Sr. Waitress
Seabourn Cruise line
10.2015 - 02.2016
Bar manager
Bellini bar
01.2014 - 09.2015
F&B Supervisor
Hilton Buenavista
05.2011 - 12.2013
Waitress
Hilton Buenavista
06.2010 - 05.2011
Waitress
Horse riding club Griñón
11.2007 - 01.2010