Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
Generic

Vanesa Guirado

ibiza

Summary

Creative and detail-oriented professional with a passion for music, art, and fashion. Experienced in event planning, customer care, and operations, I excel in managing complex tasks and ensuring smooth execution. With hands-on experience in stage setups, managing performers, and hosting live events, I thrive in dynamic environments and aim to elevate experiences as a Stage Manager and Host Artist.

Overview

11
11
years of professional experience

Work history

Concierge & Villa Management Associate

Tom benzon
Ibiza, spain
03.2024 - 11.2024
  • Provided personalized concierge services for 7 luxury villas, catering to a wide range of client needs including private chefs, boat rentals, VIP club access, restaurant reservations, and event coordination.
  • Managed seamless check-ins and check-outs, ensuring all villa operations adhered to company standards and guest expectations.
  • Acted as the main point of contact for clients, handling inquiries, resolving issues, and proactively anticipating needs to enhance their stay.
  • Coordinated with external service providers to ensure smooth delivery of services, maintaining high levels of guest satisfaction.
  • Demonstrated strong organizational skills and the ability to multitask effectively, ensuring prompt and efficient service under pressure.

Head host & Event manager

Curtain Club
London, Shoreditch
02.2021 - 10.2023
  • Managed member relations, offering personalized service based on individual preferences.
  • Delivered exceptional VIP experiences, maintaining the highest standards for high-profile guests.
  • Oversaw event timelines and logistics, ensuring seamless execution of music-related events while taking care of artists' needs and schedules.
  • Coordinated with artists, ensuring smooth performance setups and providing support throughout the event.
  • Promoted events to increase participation, driving engagement and attendance.
  • Analyzed event data, providing insights for future planning and improvements.
  • Led the promotion of event spaces, contributing to increased bookings and the success of music-focused events.

Store Manager & Event Coordinator

FAM
London, United Kingdom
02.2021 - 10.2023
  • Led a team to deliver exceptional customer service, handling inquiries and complaints with management support.
  • Optimized sales processes to meet targets, offering tailored product recommendations.
  • Ensured proper care, cleaning, and maintenance of inventory to maintain quality standards.
  • Managed stock levels and product availability, ensuring smooth store operations.
  • Coordinated store events, enhancing the customer experience.
  • Fostered a positive team environment, supporting staff development and performance.

Events Assistant

Cotton Beach Club
Ibiza, Spain
04.2017 - 09.2018
  • Engaged directly with clients to fully understand their event needs, providing tailored solutions for a seamless experience.
  • Managed event timelines and logistics, ensuring smooth execution and timely coordination of all activities.
  • Promoted events and boosted participation, driving higher engagement and attendance.
  • Handled post-event reporting and data analysis to measure success and inform future planning.
  • Managed reservations for over 350 covers per day, ensuring efficient booking and guest experience.
  • Contributed to maintaining Cotton Beach Club's status as a top destination for private events in Ibiza.

Sales Assistant Real State

SGI Mallorca
Palma de Mallorca, Spain
05.2014 - 09.2017
  • Conducted market surveys to expand SGI Mallorca’s high-end property portfolio, focusing on British and German clients.
  • Produced photography-based reports for sales catalogs and marketing materials, enhancing the brand’s presence.
  • Liaised between homeowners, developers, tenants, buyers, and local authorities, ensuring smooth transactions.
  • Drafted and reviewed legal documents, including listing agreements and SPAs, ensuring accuracy.
  • Managed property inspections and coordinated villa check-ins and check-outs, maintaining high standards and seamless guest experiences.

Education

Events Management and Protocol -

University UIB Balearic Island

Foundation in Digital Marketing and Social Media -

University of West London
02/2021 - 06/2023

Skills

  • Customer Care Support
  • Organizational Skills
  • Event Management
  • Data Operations
  • Market Research
  • Sales & Client Relationship Management
  • Team Coordination & Leadership
  • Visual Merchandising
  • Pop-up Store Setting
  • Promotions & Brand Activation
  • Interior Design & Aesthetic Expertise
  • DJ & Music Production

Languages

Spanish
English

Custom

Summer 2017/2018 – Freelance Event Planner & Concierge
Private Villas, Ibiza

  • Managed high-end events and concierge services, ensuring smooth operations and tailored experiences.

DJ & Music Producer
Global (Last 4 years)

  • Performed internationally as a DJ and worked on music production, currently developing a new project in the industry.

Timeline

Concierge & Villa Management Associate

Tom benzon
03.2024 - 11.2024

Head host & Event manager

Curtain Club
02.2021 - 10.2023

Store Manager & Event Coordinator

FAM
02.2021 - 10.2023

Events Assistant

Cotton Beach Club
04.2017 - 09.2018

Sales Assistant Real State

SGI Mallorca
05.2014 - 09.2017

Events Management and Protocol -

University UIB Balearic Island

Foundation in Digital Marketing and Social Media -

University of West London
02/2021 - 06/2023

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Vanesa Guirado