Valeriia Zakharova

• Delivered individual and group English classes to 30+ Spanish learners, developed tailored lesson plans, tracked progress through continuous assessment, and prepared structured progress reports to support learner outcomes.

• Trained and onboarded 10+ team members, ensuring smooth knowledge transfer and performance standards

• Developed guidelines and instructional materials to support task quality and consistency
• Monitored performance and provided structured feedback to support professional development

• Resolved conflicts effectively, promoting harmony within the workforce.
• Coordinated daily tasks, ensuring smooth workflow within the team.

Oversaw academic operations and teaching quality across all programs, maintaining high instructional standards.

Designed and managed daily, weekly, and monthly lesson schedules for students and teaching staff.

Recruited, onboarded, mentored, and evaluated teaching staff; monitored working hours and performance outcomes.

Coordinated administrators and sales managers to ensure smooth academic and operational workflows.

Provided pre-sale academic consultations, conducted progress follow-ups, and delivered end-of-course feedback to clients.

Achieved monthly enrollment and sales targets; prepared performance and academic reports.

Led staff meetings and participated in professional development workshops as both contributor and expert.

Delivered individual and group English classes, developed lesson plans, tracked learner progress, and produced structured progress reports.

Planned and led international group study trips for students to Toronto and Oxford, overseeing academic coordination, student support, and on-site supervision.