Valérie De Veth
Los Abrigos
Summary
Committed to continuous improvement and fostering loyal clientele through personable interactions. Energetic professional in hospitality management, known for high productivity and efficiency in task completion. Possess specialized skills in customer service, conflict resolution, and time management. Excel at communication, teamwork, and adaptability, ensuring smooth operations and positive guest experiences in fast-paced environments.
Overview
12
12
years of professional experience
Work History
Restaurant Hostess
Sable Blanc
Knokke-Heist
2020.04 - 2022.02
- Organized reservations and communicated with staff to pre-arrange seating for big parties.
- Assisted in organizing small and large events, ensuring seamless execution.
- Provided details to guests regarding daily specials and various menu items including appetizers and desserts.
- Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Hotel Waiter
Fletcher Hotel
Etten-Leur
2017.10 - 2020.01
- Adhered strictly to company policies for guest relations and hospitality services.
- Delivered outstanding customer service both in-person and over phone.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Ensured proper food safety and sanitation standards were met when handling food and beverages.
Event Server
de Haard
Bosschenhoofd
2010.04 - 2017.10
- Maintained up-to-date knowledge of industry standards through continuous learning.
- Handled routine tasks with high efficiency.
- Collaborated in team settings to optimize workplace efficiency.
- Identified needs of customers promptly and efficiently.
- Optimized time management to finalize tasks within deadlines.
- Provided exceptional service to high volume of daily customers.
- Totaled checks and used cash register to accept payment for services.
Education
High School Diploma -
Vavo
Roosendaal, Netherlands2011-06
Some College (No Degree) - Human Rights
The Hague University
The Hague, NetherlandsSkills
- Problem-solving
- Personable and friendly
- Flexible and adaptable
- Continuous improvement
- Effective multitasking
- Intercultural competence
- Teamwork and collaboration
Languages
Dutch
First Language
French
Proficient (C2)
C2
English
Advanced (C1)
C1
Spanish
Intermediate (B1)
B1
Latin
Upper Intermediate (B2)
B2
Timeline
Restaurant Hostess
Sable Blanc
2020.04 - 2022.02
Hotel Waiter
Fletcher Hotel
2017.10 - 2020.01
Event Server
de Haard
2010.04 - 2017.10
High School Diploma -
Vavo
Some College (No Degree) - Human Rights
The Hague University